Lettings Manager: Lead Growth, Service & Team Excellence

William H Brown; Tetford; On-site; GBP 40,000 - 70,000; Full time

Benefits offered by this job

OTE with uncapped commission

Structured career progression

Professional development

ARLA qualification funding

Company car or car allowance

Benefits package

Job summary

William H Brown, part of the Connells Group, is seeking a Lettings Manager for our Thetford branch. You will lead a residential lettings team, drive performance, and deliver outstanding service to landlords and tenants across the local market.

Join a market-leading property services group with strong training, progression pathways, and a clear route to professional development. A full UK driving licence is required.

Qualifications

• Proven experience in a managerial or senior lettings role within estate agency.
• Strong leadership, coaching and people management capability.
• Track record of delivering excellent customer service.
• Strong business generation skills within a target-driven environment.
• Resilient, positive, organised, numerate and detail-focused.
• Excellent verbal and written communication skills.
• Full UK driving licence.

Responsibilities

• Take full responsibility for the performance and growth of the Thetford residential lettings team.
• Lead, inspire and develop a high-performing team, drive market share and service for landlords and tenants.
• Oversee day-to-day lettings operations, support valuations and listings, build relationships in local property market.

Skills

Lettings management

Leadership

People management

Customer service

Business generation

Communication

Job description

William H Brown, part of the Connells Group, is seeking a Lettings Manager for our Thetford branch. You will lead a residential lettings team, drive performance, and deliver outstanding service to landlords and tenants across the local market.

Join a market-leading property services group with strong training, progression pathways, and a clear route to professional development. A full UK driving licence is required.