Lettings Manager

William H Brown; Harrogate; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Competitive OTE with uncapped commsion

Clear career progression

Industry-leading training and CPD

ARLA Propertymark qualification funded

Leadership awards opportunities

Long-term career with leading property

Job summary

William H Brown in Harrogate is seeking a Lettings Manager to lead our residential lettings team within the Connells Group. You will drive performance, growth and service excellence for landlords and tenants.

This hands-on leadership role focuses on day-to-day operations, valuations support, listings, and building lasting relationships in the local market. A clear development pathway and industry-leading training accompany a competitive OTE and uncapped commission.

Qualifications

• Proven experience in a managerial or senior lettings role within estate agency.
• Strong leadership, coaching and people management capability.
• A track record of delivering excellent customer service.
• Strong business generation skills within a target-driven environment.
• Resilient, positive, organised, numerate and detail-focused.
• Excellent verbal and written communication skills.
• Full UK driving licence.

Responsibilities

• Lead, inspire and develop a high-performing Harrogate lettings team.
• Oversee day-to-day lettings operations and valuations support.
• Drive market share and build long-term landlord/tenant relationships.
• Ensure outstanding service and pipeline growth.

Skills

Lettings management experience

Leadership

Customer service excellence

Business development

Organised and detail-focused

Communication skills

Full UK driving licence

Job description

Join Our Team as a Lettings Manager at William H Brown, Connells Group

At William H Brown, part of the Connells Group, we are proud to be the Home of Opportunity. Many of our senior leaders have progressed from branch-based lettings roles, supported by industry-leading training and clear development pathways. This Lettings Manager opportunity in Harrogate offers the chance to lead a successful branch while continuing to grow your career within the UK’s leading property services group.

Your Role:

As Lettings Manager, you will take full responsibility for the performance and growth of our Harrogate residential lettings team. You will lead, inspire and develop a high-performing team, drive market share and ensure outstanding service for landlords and tenants.

You will oversee day-to-day lettings operations, support valuations and listings, and build strong, long-term relationships within the local property market. This is a hands-on leadership role where you can make a real impact while progressing your career.

What We’re Looking For:

• Proven experience in a managerial or senior lettings role within estate agency


• Strong leadership, coaching and people management capability


• A track record of delivering excellent customer service


• Strong business generation skills within a target-driven environment


• Resilient, positive, organised, numerate and detail-focused


• Excellent verbal and written communication skills


• Full UK driving licence

What We Offer:

• Competitive OTE of £xxx with uncapped commission


• Clear, structured and supported career progression


• Industry-leading training and continuous professional development


• Full support and funding for the ARLA Propertymark qualification


• Opportunities to compete for Top Achievers and leadership awards


• A long-term career with the UK’s leading property services group

Why Join Us:

At Connells Group, we are passionate about developing our people. We are incredibly proud of the progression achieved by our lettings leaders, many of whom have built long-term careers with us. You will join a high-performance, supportive environment where success is recognised, ambition is encouraged, and development is ongoing.

Our Commitment to Inclusion:

Connells Group UK is an equal opportunities employer. We are committed to creating an inclusive and authentic workplace and welcome applications from all backgrounds.

Do not meet every requirement? Research shows that women and people from underrepresented groups may hesitate to apply unless they meet every criterion. If this role excites you, we encourage you to apply. You could be the ideal candidate for this role or another opportunity within Connells Group.