Lettings Manager

William H Brown; Tetford; On-site; GBP 40,000 - 70,000; Full time

Benefits offered by this job

OTE with uncapped commission

Structured career progression

Professional development

ARLA qualification funding

Company car or car allowance

Benefits package

Job summary

William H Brown, part of the Connells Group, is seeking a Lettings Manager for our Thetford branch. You will lead a residential lettings team, drive performance, and deliver outstanding service to landlords and tenants across the local market.

Join a market-leading property services group with strong training, progression pathways, and a clear route to professional development. A full UK driving licence is required.

Qualifications

• Proven experience in a managerial or senior lettings role within estate agency.
• Strong leadership, coaching and people management capability.
• Track record of delivering excellent customer service.
• Strong business generation skills within a target-driven environment.
• Resilient, positive, organised, numerate and detail-focused.
• Excellent verbal and written communication skills.
• Full UK driving licence.

Responsibilities

• Take full responsibility for the performance and growth of the Thetford residential lettings team.
• Lead, inspire and develop a high-performing team, drive market share and service for landlords and tenants.
• Oversee day-to-day lettings operations, support valuations and listings, build relationships in local property market.

Skills

Lettings management

Leadership

People management

Customer service

Business generation

Communication

Job description

Job Description

Join Our Team as a Lettings Manager at William H Brown , Connells Group

At William H Brown, part of the Connells Group, we are proud to be the Home of Opportunity. Many of our senior leaders have progressed from branch-based lettings roles, supported by industry-leading training and clear development pathways. This Lettings Manager opportunity in Thetford offers the chance to lead a successful branch while continuing to grow your career within the UK's leading property services group.

Your Role:

As Lettings Manager, you will take full responsibility for the performance and growth of our Thetford residential lettings team. You will lead, inspire and develop a high-performing team, drive market share and ensure outstanding service for landlords and tenants.

You will oversee day-to-day lettings operations, support valuations and listings, and build strong, long-term relationships within the local property market. This is a hands-on leadership role where you can make a real impact while progressing your career.

What We're Looking For:

• Proven experience in a managerial or senior lettings role within estate agency
• Strong leadership, coaching and people management capability
• A track record of delivering excellent customer service
• Strong business generation skills within a target-driven environment
• Resilient, positive, organised, numerate and detail-focused
• Excellent verbal and written communication skills
• Full UK driving licence

What We Offer:

• Strong OTE with uncapped commission
• Clear, structured and supported career progression
• Industry-leading training and continuous professional development
• Full support and funding for the ARLA Propertymark qualification
• Opportunities to compete for Top Achievers and leadership awards
• Company car or car allowance
• A comprehensive benefits package
• A long-term career with the UK's leading property services group

Why Join Us:

At Connells Group, we are passionate about developing our people. We are incredibly proud of the progression achieved by our lettings leaders, many of whom have built long-term careers with us. You will join a high-performance, supportive environment where success is recognised, ambition is encouraged, and development is ongoing.

Our Commitment to Inclusion:

Connells Group UK is an equal opportunities employer. We are committed to creating an inclusive and authentic workplace and welcome applications from all backgrounds.

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