Lettings Manager

Connells-Group-2; Liverpool; On-site; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Uncapped commission

Career progression

Training & development

ARLA qualification funding

Leadership awards

Job summary

BRAND, part of Connells Group, invites you to lead a residential lettings branch in Liverpool. As Lettings Manager, you will drive performance, mentor a high-performing team, and deliver outstanding service to landlords and tenants.

This hands-on leadership role offers structured progression, industry training, ARLA qualification support, and a path to senior leadership within the UK’s leading property services group.

Qualifications

• Experience in a managerial or senior lettings role within estate agency
• Strong leadership, coaching and people management capability
• Track record of delivering excellent customer service

Responsibilities

• Oversee day-to-day lettings operations, valuations and listings
• Lead, inspire and develop a high-performing lettings team
• Drive market share and ensure outstanding service for landlords and tenants

Skills

Managerial experience

Leadership

Customer service

Business development

Communication

Driving licence (UK)

Job description

Join Our Team as a Lettings Manager at BRAND, Connells Group

At BRAND, part of the Connells Group, we are proud to be the Home of Opportunity. Many of our senior leaders have progressed from branch-based lettings roles, supported by industry-leading training and clear development pathways. This Lettings Manager opportunity in LOCATION offers the chance to lead a successful branch while continuing to grow your career within the UK’s leading property services group.

Your Role:

As Lettings Manager, you will take full responsibility for the performance and growth of our LOCATION residential lettings team. You will lead, inspire and develop a high-performing team, drive market share and ensure outstanding service for landlords and tenants.

You will oversee day-to-day lettings operations, support valuations and listings, and build strong, long-term relationships within the local property market. This is a hands-on leadership role where you can make a real impact while progressing your career.

What We’re Looking For:

• Proven experience in a managerial or senior lettings role within estate agency
• Strong leadership, coaching and people management capability
• A track record of delivering excellent customer service
• Strong business generation skills within a target-driven environment
• Resilient, positive, organised, numerate and detail-focused
• Excellent verbal and written communication skills
• Full UK driving licence

What We Offer:

• Competitive OTE of £xxx with uncapped commission
• Clear, structured and supported career progression
• Industry-leading training and continuous professional development
• Full support and funding for the ARLA Propertymark qualification
• Opportunities to compete for Top Achievers and leadership awards
• A long-term career with the UK’s leading property services group

Why Join Us:

At Connells Group, we are passionate about developing our people. We are incredibly proud of the progression achieved by our lettings leaders, many of whom have built long-term careers with us. You will join a high-performance, supportive environment where success is recognised, ambition is encouraged, and development is ongoing.

Our Commitment to Inclusion:

Connells Group UK is an equal opportunities employer. We are committed to creating an inclusive and authentic workplace and welcome applications from all backgrounds.

Do not meet every requirement? Research shows that women and people from underrepresented groups may hesitate to apply unless they meet every criterion. If this role excites you, we encourage you to apply. You could be the ideal candidate for this role or another opportunity within Connells Group.