Lettings Manager

Connells-Group-2; Basingstoke; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

OTE £35k with uncapped commission

Career progression

ARLA qualification funding

Leadership awards

Industry-leading training

Job summary

Connells Group in Basingstoke is seeking a Lettings Manager to lead the residential lettings team, driving growth and delivering outstanding service to landlords and tenants.

You will oversee day-to-day lettings operations, support valuations and listings, and build strong relationships in the local market. This hands-on leadership role offers clear development pathways and industry-leading training.

Qualifications

• Proven experience in a managerial or senior lettings role within estate agency or lettings.
• Strong leadership, coaching and people management capability.
• Track record of delivering excellent customer service.
• Business generation skills in a target-driven environment.
• Resilient, positive, organised, numerate and detail-focused.
• Excellent verbal and written communication skills.

Responsibilities

• Take full responsibility for performance and growth of the Basingstoke lettings team.
• Lead, inspire and develop a high-performing team and drive market share.
• Oversee day-to-day lettings operations, valuations and listings.
• Build strong, long-term relationships within the local property market.

Skills

Lettings leadership

People management

Customer service

Business development

Communication

Driving licence

Job description

Join Our Team as a Lettings Manager at Connells in Basingstoke

At Connells, we are proud to be the Home of Opportunity. Many of our senior leaders have progressed from branch-based lettings roles, supported by industry-leading training and clear development pathways. This Lettings Manager opportunity in Basingstoke offers the chance to lead a successful branch while continuing to grow your career within the UK’s leading property services group.

Your Role:

As Lettings Manager, you will take full responsibility for the performance and growth of our Basingstoke residential lettings team. You will lead, inspire and develop a high-performing team, drive market share and ensure outstanding service for landlords and tenants.

You will oversee day-to-day lettings operations, support valuations and listings, and build strong, long-term relationships within the local property market. This is a hands-on leadership role where you can make a real impact while progressing your career.

What We’re Looking For:

• Proven experience in a managerial or senior lettings role within estate agency
• Strong leadership, coaching and people management capability
• A track record of delivering excellent customer service
• Strong business generation skills within a target-driven environment
• Resilient, positive, organised, numerate and detail-focused
• Excellent verbal and written communication skills
• Full UK driving licence

What We Offer:

• Competitive OTE of £35k with uncapped commission
• Clear, structured and supported career progression
• Industry-leading training and continuous professional development
• Full support and funding for the ARLA Propertymark qualification
• Opportunities to compete for Top Achievers and leadership awards
• A long-term career with the UK’s leading property services group

Why Join Us:

At Connells Group, we are passionate about developing our people. We are incredibly proud of the progression achieved by our lettings leaders, many of whom have built long-term careers with us. You will join a high-performance, supportive environment where success is recognised, ambition is encouraged, and development is ongoing.

Our Commitment to Inclusion:

Connells Group UK is an equal opportunities employer. We are committed to creating an inclusive and authentic workplace and welcome applications from all backgrounds.