Lettings Business Support & Data Coordinator

London and Quadrant Housing Trust

Greater London

Hybrid

GBP 28,000 - 31,000

Full time

8 days ago

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Benefits offered by this job

Excellent pension plan (up to 6% match

28 days annual leave rising to 31 + BH

Westfield Health Cash Plan

Life assurance (non-contributory)

Volunteering paid days (up to 21 hours

Employee Assistance Programme

Job summary

London and Quadrant Housing Trust’s L&Q Living is seeking a proactive Business Support Officer for Lettings. You will coordinate tenancy records, generate reports in Excel, and support financial administration and invoice processing, while handling stakeholder queries through CRM with accuracy.

You will work across multiple systems to maintain high-quality information and help improve services, with hybrid working from Stratford office.

Qualifications

Previous experience providing administrative duties to a busy team and fluent use and knowledge of various Microsoft office packages (including Word, Excel, Outlook, Teams and Ms Lists).
Strong attention to detail with quality checking data.
Experience of creating and maintaining databases containing complex data.
Strong communication skills - both written and verbal.
Stakeholder management with internal and external stakeholders with confident interpersonal skills.
Understanding of vulnerable residents and their needs.

Responsibilities

Coordinating tenancy records for those who wish to move from their current homes into or out of L&Q Living schemes.
Producing reports and maintaining accurate records using Excel, Ms Lists and other documents.