Lettings Business Development and Marketing Coordinator

Carter Jonas LLP; London; On-site; GBP 30,000 - 40,000; Full time

Job summary

Carter Jonas LLP is seeking a Lettings Business Development and Marketing Coordinator for their Southfields office in London. The successful candidate will engage in local networking, marketing initiatives, and support database management to enhance office growth. This role requires strong customer service skills, a collaborative spirit, and a proactive approach to business development.

Benefits

Flexible benefits package

Group pension

Referral schemes

Generous annual leave

Qualifications

• Experience in residential lettings office.
• Aptitude in business development and marketing.
• Strong IT literacy and proficiency in Microsoft Office.

Responsibilities

• Network in the local community and seek out collaborative opportunities.
• Create marketing initiatives to drive business.
• Manage social media projects and provide customer service.

Skills

Customer Service

Organizational Skills

Business Development

Marketing

Teamwork

Tools

Microsoft Word

Excel

Outlook

REAPIT

Job description

Lettings Business Development and Marketing Coordinator

We have an exciting opportunity for an ambitious individual to join our Southfields, London office as a Lettings Business Development and Marketing Coordinator. In this role, you will be responsible for networking, local marketing for new instructions, managing our existing databases and assisting in the growth and development of the office.

You'll be joining a team of four in our Southfields office, collaborating closely with our Wandsworth office team. Our teams include coordinators, negotiators, and partners who handle both sales and lettings. We pride ourselves on being a sociable and relaxed group, offering a variety of activities for team members to enjoy, including work socials and office events.

We offer a highly competitive salary package which includes a fantastic benefits package including a variety of flexible benefits allowing you to choose those that suit your personal circumstances including purchasing additional leave, health cash plans, cycle to work scheme and so on.

Main Tasks

• Network in the local community
• Seek out collaborative opportunities
• Create a consistent and ongoing canvassing/leaflet campaign
• Take on the social media project for Southfields and Wandsworth
• Create marketing initiatives to drive business
• Provide a high level of efficiency and customer service to all who visit or contact the office
• Register applicants on our database (REAPIT)
• Set up viewings, liaise and undertake where required

What will it take to be successful?

We are seeking someone with experience working within a residential lettings office, a strong aptitude in business development and marketing and a good understanding of the residential property sector. You’ll have excellent customer service and organisational skills. You’ll be a strong team player, with the ability to work well under pressure to meet deadlines. You will also be IT literate and proficient in Microsoft Word, Excel and Outlook and comfortable working with databases and any relevant software. You will have a willingness to tackle a variety of tasks with common sense and enthusiasm and a desire to broaden knowledge and experience.

We offer a highly competitive rewards package including group pension, flexible benefits, referral schemes and generous annual leave.

As an equal opportunity employer, with the Investors in People Gold accreditation, we are dedicated to driving diversity and inclusion in the workplace. Learning and development is important to us; we encourage everyone to continue developing to optimise their performance and fulfil their potential. We have an agile flexible working policy; many of our team work flexibly, we would be happy to talk to you about how this could work for you. We enjoy what we do, and we do it well, which is why 80% of our business comes from repeat clients.

About us:

Since 1855, Carter Jonas has grown to be one of the largest and most respected property consultancies in the UK with a network of 34 offices across England and Wales, employing more than 1,000 partners and employees.

Our tailored service and Simply Better Advice have enabled us to forge lasting, intelligent and trusting partnerships with our clients. These long-standing relationships are our most important and most closely protected asset. From private landowners to local authorities, pension funds to farmers – our universe of client experience is among the most varied in UK property.

We employ the very best people. We are a place where people want to work, and our culture is both collaborative and business minded. We have experts in every field who deliver long term advice that enhances our clients’ future prosperity.

Ahead of the curve, we are pioneering in the use of technology within the property industry, making Carter Jonas a hugely exciting place to work.

Our values:

• Approachable – We treat every relationship with respect, integrity, and warmth
• Effective – We do what we say we will, we do it well and we are accountable
• Ambitious – We are ambitious for our clients and for our firm

We look to recruit individuals who represent our core values, but who can also demonstrate the six Carter Jonas competencies that are the foundation of our career pathways. These competencies will aide their personal development in the business, and comprise of:

• Communication - Ensures effective, clear, and relevant communications in support of business objectives
• People - Demonstrates leadership in conduct and effectively manages and develops people to optimise performance through others
• Business Development & Client Care - Ensures effective communication to facilitate excellent client care and collaboration and pursuing opportunities for increased business and profit mindful of the Firm’s heritage and values
• Use of Technology - Modern, Agile, Digital Employee
• Teamwork - Recognises the importance of working with others, to collaborate and co-operate to achieve business
• Personal Effectiveness & Productivity- Engage, promote, and adhere to compliance requirements including all internal processes and procedures which manage risk and enhance productivity.

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