Lettings Branch Manager

Spicerhaart; Taunton; On-site; GBP 30,000 - 60,000; Full time

Job summary

haart Estate Agents in Taunton is looking for a passionate Lettings Manager who will lead and grow the lettings business, ensuring excellent customer service and team performance. With a strong reputation and supportive tools, this role offers a dynamic opportunity to impact the lettings market significantly.

Benefits

Complete on-target earnings exceeding £50,000 per year

£2,500 for your first 3 months of employment

Uncapped commission scheme

A Company Car

Career progression opportunities

Enrolment onto fully-funded training course

Employee Assistance Programme

Qualifications

• Minimum of 2 years’ experience within residential lettings at a Senior Negotiator position or higher.
• Full UK Driving Licence for a manual vehicle.
• Strong understanding of current legislation related to Residential Lettings.

Responsibilities

• Leading daily meetings with the Lettings team.
• Coaching the team to achieve KPI’s.
• Monitoring individual team member performance.

Skills

Customer Service

Team Leadership

Communication

Attention to Detail

Education

Level 3 Award in Property and Housing Management (including ARLA)

Tools

Microsoft Packages

Job description

Overview

Are you looking to take the next step in your career? haart Estate Agents is seeking a passionate and results-driven Lettings Manager to join our Taunton team.

In this role, you’ll be responsible for leading and growing a successful lettings business, providing excellent customer service, and driving the performance of your team. With haart's strong reputation, industry expertise, and commitment to innovation, you’ll have all the tools and support you need to thrive.

If you're ready to make a significant impact in Taunton’s lettings market and take charge of an exciting opportunity, we want to hear from you!

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Benefits of being a Lettings Branch Manager at haart

• Complete on-target earnings exceeding £50000 per year
• £2,500 for your first 3 months of employment, whilst you build your pipeline
• Uncapped commission scheme
• A Company Car
• Enrolment onto fully-funded training course that will earn a Level 3 Award in Property and Housing Management (including ARLA)
• Career progression opportunities
• Our new company-wide Elevate incentive program
• Employee Assistance Programme

A day in the life of a Lettings Branch Manager

• Leading daily meetings with the Lettings team
• Coaching the team to achieve KPI’s
• Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings)
• Encourage your teams development and progression
• Strong focus on generating new and repeat business
• Developing and maintaining strong relationships with Landlords and Tenants
• Liaising with Tenants and arranging property viewings in line with their needs
• Negotiating offers and agreeing new tenancies
• Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies.

Essential Skills of a Lettings Branch Manager

• Full UK Driving Licence for a manual vehicle
• Minimum of 2 years’ experience within residential lettings at a Senior Negotiator position or higher
• Works well with others to create a team spirit and an enjoyable working environment.
• Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other
• The ability to create and action business plans relevant to your branch
• The ability to monitor and assess performance of local competitors
• A strong understanding of current legislation related to Residential Lettings
• Ability to manage time sensitive and high volume workloads
• A reputation for delivering outstanding customer service
• Ability to work under own initiative
• Good telephone manner
• Strong IT skills (Basic Microsoft Packages)
• Attention to detail

The Finer Details

We are currently conducting some interviews using video software.To be eligible to proceed in our recruitment process, you will need:

• Full UK Driving Licence
• Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
• We’ll need evidence of your right to work in the UK, in the form of: Passport/Birth Certificate

We will also need

• Proof of Address
• National Insurance
• Drivers Licence Check

Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you.https://www.haart.co.uk/about-us/armed-forces-covenant/

Equal Opportunities:At Spicerhaart, variety makes our Company DNA come to life. We love people, and what's more, we love the differences that make each person who they are, we support you and encourage those differences, to make you the best person you can be. Spicerhaart are proud to be an equal opportunity workplace and we welcome all talented individuals to apply for a career with us. We are committed to equal employment opportunity regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.If you have a disability or special need that requires accommodation, please let our Talent Teamknow and we will be happy to assist to the best of our ability – regardless of how small or large your requirement may be.To All Recruitment Agencies:Spicerhaartdoes not accept speculative agency CVs. Please do not forwardCVs to the Talent Team, Spicerhaart employees or any other company location.Spicerhaart is not responsible for any fees related to unsolicited CVs received from external recruitment sources through our Preferred Suppliers List or otherwise.Privacy Policy: We process any information you provide in accordance with our Privacy Policy which is available on the Spicerhaart website: https://www.spicerhaart.co.uk/about-us/our-people/staff-privacy-policy/