Lettings Branch Manager

Spicerhaart Group Ltd.; Hanley; On-site; GBP 50,000 - 70,000; Full time

Job summary

Join a leading estate agency as a Branch Manager in Hanley, where you'll lead a high-performing team and ensure outstanding customer service. You’ll enjoy a competitive salary structure exceeding £50,000, a company car, and extensive training opportunities as you progress in your career.

Benefits

Uncapped commission scheme

Company Car

Fully-funded training course

Career progression opportunities

Employee Assistance Programme

Qualifications

• Minimum of 2 years’ experience in residential lettings at Senior Negotiator level or higher.
• Full UK Driving Licence for a manual vehicle.

Responsibilities

• Lead daily meetings with the Lettings team.
• Monitor and assess team performance and development.
• Generate new and repeat business with Landlords and Tenants.

Skills

Customer Service

Team Leadership

Communication

Negotiation

Time Management

Attention to Detail

IT Skills

Job description

Overview

butters john bee Estate Agents are looking for a Branch Manager to join their Hanley team! Are you an ambitious and driven property professional ready for your next big challenge? Join us and take your career to the next level with uncapped commission, a company car, and the chance to thrive in a fast-paced, high-performing team environment.

Benefits of being a Lettings Branch Manager at butters john bee Estate Agents in Hanley

• Complete on-target earnings exceeding £50,000 per year
• £2,500 for your first 3 months of employment, whilst you build your pipeline
• Uncapped commission scheme
• A Company Car
• Enrolment onto fully-funded training course that will earn a Level 3 Award in Property and Housing Management (including ARLA)
• Career progression opportunities
• Our new company-wide Elevate incentive program
• Employee Assistance Programme

A day in the life of a Lettings Branch Manager with butters john bee Estate Agents in Hanley

• Leading daily meetings with the Lettings team
• Coaching the team to achieve KPI’s
• Monitoring and assessing individual team member performance (Including but not limited to conducting one-to-one meetings)
• Encourage your teams development and progression
• Strong focus on generating new and repeat business
• Developing and maintaining strong relationships with Landlords and Tenants
• Liaising with Tenants and arranging property viewings in line with their needs
• Negotiating offers and agreeing new tenancies
• Ensuring the business is risk-averse and following the highest compliance standards for all regulatory bodies.

Essential Skills of a Lettings Branch Manager

• Full UK Driving Licence for a manual vehicle
• Minimum of 2 years’ experience within residential lettings at a Senior Negotiator position or higher
• Works well with others to create a team spirit and an enjoyable working environment.
• Demonstrates an ability to communicate effectively with and create trusting relationships with customers, suppliers, communities and each other
• The ability to create and action business plans relevant to your branch
• The ability to monitor and assess performance of local competitors
• A strong understanding of current legislation related to Residential Lettings
• Ability to manage time sensitive and high volume workloads
• A reputation for delivering outstanding customer service
• Ability to work under own initiative
• Good telephone manner
• Strong IT skills (Basic Microsoft Packages)
• Attention to detail

The Finer Details

We are currently conducting some interviews using video software. To be eligible to proceed in our recruitment process, you will need:

• Full UK Driving Licence
• Legal entitlement to live and work in the UK (in accordance with the Immigration Asylum and Nationality Act 2006)
• Evidence of your right to work in the UK, in the form of: Passport/Birth Certificate

We will also need:

• Proof of Address
• National Insurance
• Drivers Licence Check

Armed Forces Covenant:Spicerhaart is a forces-friendly company offering many Estate Agency roles to those considering leaving the forces. If you are looking for an exciting career, where you feel part of something bigger, and where your excellent communication skills come into play every single day, then the world of property sales and lettings could be for you. Learn more about the Armed Forces Covenant.

Equal Opportunities:At Spicerhaart, diversity makes our Company DNA come alive. We love people and celebrate differences that make each person unique. We support and encourage those differences to help you be your best. Spicerhaart is proud to be an equal opportunity employer, welcoming talented individuals regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity. If you have a disability or special need requiring accommodation, please inform our Talent Team, and we will assist you to the best of our ability.

To All Recruitment Agencies: Spicerhaart does not accept speculative CVs. Please do not forward CVs to our Talent Team, employees, or any other company location. We are not responsible for fees related to unsolicited CVs received from external agencies.

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