Leisure Lifeguard

Village Hotels; Bournemouth; On-site; GBP 20,000 - 25,000; Full time

Job summary

Join a leading hospitality team in Bournemouth, where your passion for fitness and customer service will shine. As part of our vibrant club, you'll maintain high standards in cleanliness and member satisfaction, ensuring an exceptional experience for all guests. Enjoy a supportive work environment with numerous benefits, including health memberships, discounts, and flexible hours. Be part of our community-focused culture and help create memorable experiences for our members.

Benefits

Complimentary Health and Wellness Membership

Discount on overnight stays

50% discount on Food and Drink

30% discount at Starbucks

Excellent training programs

Mental health support

Flexible working hours

Company Pension scheme

Enhanced maternity and paternity benefits

Electric car salary sacrifice scheme

Qualifications

• Passion for hospitality, leisure, and fitness.
• Ability to work in compliance with safety and legal guidelines.

Responsibilities

• Maintain cleanliness and hygiene in public areas.
• Ensure exceptional member experience and satisfaction.
• Respond to poolside alarms and manage pool area.

Skills

Communication

Customer Service

Problem Solving

Job description

Job Description

Awesome people are crucial to making our awesome clubs run smoothly. We pride ourselves on offering high quality facilities that leave our guests impressed.

So you’ll bring your passion for perfection to ensure our public areas are looking slick. Whether it’s sprucing up the studios, keeping the gym floor looking on form, or perfecting the poolside, you’ll love staying on top of your game.

You recognize that our members have high standards for their fitness experience. You’ll be committed to making it exceptional, ensuring smiles all around. Your day-to-day tasks include maintaining cleanliness, hygiene, refining our guest experience, and taking care of the pool area, including responding to poolside alarms.

Join Us and Enjoy Benefits*

• Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
• Discount on all overnight stays at Village Hotels, starting from £35 with a friend, including breakfast.
• Friends and Family discounted stays from £49 including breakfast.
• 50% discount on Food and Drink at any Village Hotel Pub & Grill.
• 30% discount at our Starbucks stores on or off shift.
• Excellent training and development programs, including Rising Stars and Talent Academy.
• Innovative Mobile Gaming training platform across hotel areas.
• Discounts and cashback offers on many High Street Brands and Supermarkets.
• Well-being and Healthcare benefits, including mental health support and programs.
• Mental health first aiders and up to 2 mental health days annually.
• Financial wellbeing support and salary drawdown via Wagestream.
• Access to Employee Assistance Programme for support and counselling.
• Flexible working hours.
• A fun, supportive, and inclusive work environment with team events.
• Reward and Recognition schemes, anniversary rewards, and more.
• Electric car salary sacrifice scheme.
• Guaranteed day off on your birthday.
• Discounted Health Cash plan and Sick pay Insurance.
• Big People Days celebrating employees and communities.
• Enhanced maternity and paternity benefits and pay.
• Company Pension scheme and Life Insurance.
• *T&Cs apply based on your contract.

What We Need From You

• A passion for hospitality, leisure, and fitness.
• A friendly smile and excellent communication skills.
• Ability to deliver outstanding customer service and ensure member satisfaction.
• Solution-oriented mindset with proactive issue spotting.
• Ability to work in compliance with safety and legal guidelines.

Please note: All offers are subject to a successful DBS check.

Come and be part of something new & special - Work, Grow & Play the Village Way!