Leisure Floor Leader: Energize Teams & Guest Experience

Village Hotels - Ashton; Greater Manchester; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Complimentary leisure club membership

Discounted hotel stays

Food & drink discounts

Birthday off

Job summary

Village Hotels - Ashton is seeking an energetic Leisure Team Leader to oversee shifts on the gym and pool floor, ensuring smooth operations and high guest satisfaction. You will coach Leisure Assistants, manage rosters, and uphold brand standards while remaining hands-on during busy periods.

We value attitude, emotional intelligence and leadership as much as experience in leisure. You will address guest concerns, train your team, and maintain safety, cleanliness, and a welcoming environment for

Qualifications

• Experience in a fast-paced leisure environment is essential.
• Strong leadership and team coaching abilities.
• Commitment to health and safety standards.

Responsibilities

• Lead the floor during shifts and keep the team motivated.
• Handle guest concerns and resolve issues on the spot.
• Assist with daily rotas, training, and inductions.
• Ensure cleanliness and compliance with health & safety rules.

Skills

Leadership

Coaching

Shift management

Health & Safety

Customer Service

Job description

Village Hotels - Ashton is seeking an energetic Leisure Team Leader to oversee shifts on the gym and pool floor, ensuring smooth operations and high guest satisfaction. You will coach Leisure Assistants, manage rosters, and uphold brand standards while remaining hands-on during busy periods.

We value attitude, emotional intelligence and leadership as much as experience in leisure. You will address guest concerns, train your team, and maintain safety, cleanliness, and a welcoming environment for