Leisure Complex General Manager: Lead Teams & Drive Growth

Goals Soccer Centres PLC; Sunderland; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

Birthday Holiday after 2 years

Paid breaks

Enhanced Pension scheme

Employee assistance program

Bonus scheme

Team incentives

Staff discount on F&B

50% Discount on Goals KPs

Free pitch hire

Annual events

Uniform

Stream

Discount Club

Job summary

Goals Soccer Centres PLC in Sunderland is seeking a General Manager to oversee day‑to‑day operations and lead staff to deliver outstanding service and results.

You will drive 3–6 month sales and marketing plans, supervise reception, bar, security and referees, coordinate stock and cash controls, and ensure health & safety compliance. This full‑time role demands flexible hours and a focus on maximising income and guest satisfaction.

Qualifications

• Must have General/Duty Manager experience.
• 40 hours per week and flexible hours to cover management needs.

Responsibilities

• Supervise all staff across reception, bar, security and referees.
• Contribute to 3–6 monthly sales and marketing activities.
• Drive sales to maximise income.
• Assist recruitment of centre management staff.
• Ensure administration procedures and reporting per policy.
• Implement Health & Safety policies and train key staff.
• Chair weekly management meetings and coordinate meetings with other staff.
• Coordinate stock and cash reconciliation per company policy.
• Maintain facilities to a high standard and coordinate stock orders.
• Perform other duties as required.

Skills

General Manager Experience

Job description

Goals Soccer Centres PLC in Sunderland is seeking a General Manager to oversee day‑to‑day operations and lead staff to deliver outstanding service and results.

You will drive 3–6 month sales and marketing plans, supervise reception, bar, security and referees, coordinate stock and cash controls, and ensure health & safety compliance. This full‑time role demands flexible hours and a focus on maximising income and guest satisfaction.