Leisure Club Experience Associate

Kew Green Hotels; Lancaster; Hybrid; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Fully funded apprenticeships

Discounts on hotel stays

Free use of gym and leisure facilities

Wellbeing, financial and legal support

Job summary

Kew Green Hotels is seeking an enthusiastic Leisure Assistant to support the day-to-day running of the Leisure Club in Lancaster. You will help deliver a high-quality leisure experience, ensuring safety, service, and standards are consistently maintained for members and guests.

The role involves inductions, fitness programmes, cleanliness, and safety checks to foster a welcoming environment. We value a proactive, team-oriented individual with strong communication skills and a genuine passion for

Qualifications

• Customer-facing experience is ideal.
• Strong communication and guest engagement skills.
• Proactive, positive attitude with a can-do approach.
• Ability to work well within a team and maintain safety standards.

Responsibilities

• Support the delivery of a positive Health & Leisure Club experience for members and guests.
• Conduct member inductions and fitness programmes for safe facility use.
• Keep all club areas clean, tidy and welcoming.
• Complete daily and weekly safety checks per company standards.
• Monitor facility use for safety and rule compliance.
• Support membership growth through engagement and local initiatives.

Skills

Customer-focused

Communication skills

Teamwork

Safety-minded

Flexibility

Job description

Kew Green Hotels is seeking an enthusiastic Leisure Assistant to support the day-to-day running of the Leisure Club in Lancaster. You will help deliver a high-quality leisure experience, ensuring safety, service, and standards are consistently maintained for members and guests.

The role involves inductions, fitness programmes, cleanliness, and safety checks to foster a welcoming environment. We value a proactive, team-oriented individual with strong communication skills and a genuine passion for