Leisure Club Assistant

TN United Kingdom; Ipswich; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a forward-thinking company as a Leisure Club Assistant, where you will support the Health & Fitness offering to members and guests. This role involves ensuring the club's presentation, achieving membership sales, and promoting a healthy lifestyle. You will work closely with the Leisure Club Manager and contribute to local marketing initiatives. This is an excellent opportunity for someone looking to develop their career in the leisure and fitness industry while enjoying robust career development support and attractive employee benefits. If you're passionate about health and fitness, this role could be the perfect fit for you!

Benefits

Annual Conference Event and Awards

Career Development Opportunities

Discounts at Major Retailers

Employee Discounts at Hotels

50% Off Food and Beverage

Employee Assistance Line

Free Access to Leisure Clubs

Qualifications

• Experience in leisure/fitness/spa wellness industry preferred but not essential.
• Demonstrated skills in customer service and sales.

Responsibilities

• Ensure the club is well-presented and complete daily checks.
• Achieve new member sales and support local marketing initiatives.
• Handle cash duties and maintain health and safety standards.

Skills

Customer Service Skills

Health & Safety Awareness

Sales Skills

Education

Pool Water Safety Qualification

First Aid at Work Qualification

CIMSPA Level 2 Fitness Qualification

Health & Fitness Qualification Level 3

Job description

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Our Leisure Club Assistants support in providing a successful Health & Fitness offering to members and guests, promoting and supporting behavioural change in achieving fitness goals and the benefits of healthy living. The role reports directly to the Leisure Club Manager and is part of a team based from our hotel in Ipswich.

Leisure Club Assistant responsibilities include:

• Ensuring the club is always presented in the appropriate condition ensuring the correct daily, weekly and monthly checks are being completed.
• Achieving new member sales, renewals and net membership growth metrics.
• Supporting the Club Management Team in relation to local marketing initiatives to drive New Member Sales, Membership Headcount and the Clubs position in the community.
• Always demonstrating a pro-active approach to Health & Safety and support the Club Management Team relating to the Sustainable Safety Group (SSG) audit.
• Undertaking cash handling duties and submitting to hotel finance.

What you’ll bring to the team:

This role is perfect for someone who is looking to demonstrate their skills and develop their career - someone who has some experience in the leisure/fitness/spa wellness industry, but this is not essential.

The ideal candidate would have one or more of the following qualifications:

• Pool Water Safety Qualification of Pool Responder
• First Aid at Work Qualification
• CIMSPA fitness professional qualification of Level 2 or above
• Health & Fitness / Leisure Industry Qualification of Level 3 or above

Next steps:

A member of the hotel team will be in touch to book a 15-minute chat so we can get to know you better. We will explain the role in detail, and you can highlight your skills to us. If successful at this stage, you will meet Business Excellence Manager / Leisure Club Manager.

Benefits:

• Annual Conference Event and Awards
• Robust career development opportunities and support for personal growth
• Attractive discounts across many major retailers, restaurants, and events
• Complementary Employee, Family and Friends discounts in hotels across the Kew Green Hotels portfolio and at partner hotels worldwide!
• 50% off food and beverage while you stay in our hotels
• 24/7, 365 days Employee Assistance Line for mental health and wellbeing support, financial and legal advice
• FREE and UNLIMITED access to our Leisure Clubs (gym, pool, steam rooms)