Leisure Centre Operations Assistant — Flexible Hours

Better; Walthamstow; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Values driven organisation

Career development

Discounted gym membership

Flexible worker's position

Industry leading pay

Job summary

GLL is seeking a General Assistant to join the team at Walthamstow Leisure Centre, Waltham Forest. You'll support operations across the centre, including fitness and sales, delivering excellent customer service in a leisure environment.

The role is varied, from customer service and bookings to setting up sports hall, and ensuring safety and cleanliness. First Aid at Work is preferred, with emphasis on reliability, flexibility, and a friendly, can-do attitude.

Qualifications

• A can-do attitude.
• A real focus on customer service.
• Passion and personality
• Knowledge of health and safety
• Be a great team player

Responsibilities

• Maintain a good and positive image of the centre to customers and the public by providing a welcoming, helpful and professional operational service.
• To prepare areas and equipment for events/activities as appropriate.
• To carry out routine monitoring and non-specialist / basic maintenance of equipment and fittings as required, bringing to the attention of the Supervisor / Manager any faults or major repairs in line with company procedures.
• Responsible for the efficient and effective control of the day to day operations and service of events/activities, ensuring that security, general cleanliness, customer supervision and equipment checks are maintained.
• To prepare areas and equipment for events/activities as required.
• To ensure that all equipment is used in a manner consistent with safe working practice.
• To ensure that equipment is fit for purpose prior to customers being allowed to make use of.
• To ensure excellent standards of cleanliness at all times.
• To promote the facility in a positive manner to retain existing customers, encourage greater participation, and introduce new users to the stadium.

Skills

Can-do attitude

Customer service focus

Passion and personality

Health and safety knowledge

Team player

Job description

GLL is seeking a General Assistant to join the team at Walthamstow Leisure Centre, Waltham Forest. You'll support operations across the centre, including fitness and sales, delivering excellent customer service in a leisure environment.

The role is varied, from customer service and bookings to setting up sports hall, and ensuring safety and cleanliness. First Aid at Work is preferred, with emphasis on reliability, flexibility, and a friendly, can-do attitude.