Leisure Centre Duty Manager

Capita; Moreton-in-Marsh; On-site; GBP 25,000; Full time

Job summary

An established industry player is seeking a Leisure Centre Duty Manager to ensure the smooth operation of their facility. This role involves developing customer relationships, delivering exceptional service, and supporting a dedicated lifeguarding team. The successful candidate will enjoy a vibrant work environment and the chance to contribute to a community-focused organization. With a commitment to inclusivity and professional development, this role offers the opportunity to gain qualifications while enjoying a range of attractive perks, including generous holiday allowances and free gym membership. If you are passionate about sports and leisure, this is the perfect opportunity for you!

Benefits

23 days’ holiday (rising to 27)

Paid volunteering day

Company matched pension

Free gym membership

Discounted meals

Ample free parking

Discounted accommodation onsite

Opportunity to gain further qualifications

Qualifications

• Experience as a Duty Manager/Supervisor in leisure or hotel industry.
• Passion for sports and leisure with strong customer service skills.

Responsibilities

• Ensure the Leisure Centre is operational at all times.
• Deliver strong customer service and support the lifeguarding team.

Skills

Customer Service

Leadership

Swimming Skills

Flexibility

Education

RLSS NPLQ Qualification

Job description

We are looking for a Leisure Centre Duty Manager to join our experienced and friendly team at the Fire Service College Leisure Centre.

You will be responsible for the smooth running of the site, developing customer relationships and ensuring the safety of our clients.

This role will be on a bi-weekly rota basis:

Week 1: You will work Monday - Friday from 5.45am - 1.45pm.

Week 2: You will work 4 week-days from 1.30pm - 9.30pm and one weekend day from 7.30am - 1.30pm.

Job Description

What you’ll be doing:

1. Assisting your Manager to ensure the Leisure Centre is operational at all times.
2. Delivering strong customer service, both face to face and over the telephone.
3. Providing guidance and support to the lifeguarding team.
4. Delivering swimming lessons, as and when required.
5. Supporting with membership and administration duties.

What we’re looking for:

1. Be in possession or happy to work towards gaining an RLSS NPLQ qualification.
2. Previous experience as a Duty Manager/Supervisor, preferable within the Leisure or hotel industry.
3. A passion for sports and leisure.
4. Competent swimmer.
5. You will be required to obtain an enhanced DBS certificate as part of our vetting process.
6. Flexible with working shifts.

What’s in it for you?

1. Offering a salary of £25,000.
2. 23 days’ holiday (rising to 27) with the opportunity to buy extra leave.
3. The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
4. Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.
5. Company matched pension, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave and plenty more.
6. Free gym membership and discount for families.
7. Subsidised meals and bar on site.
8. Ample free parking.
9. Discounted accommodation onsite for friends/family.
10. Opportunity to gain further qualifications.

What we hope you’ll do next:

Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone.