Leisure Attendant - 17.5 hours - Brio Northgate

Brio Leisure; Chester; On-site; GBP 11,000 - 13,000; Part time

Benefits offered by this job

25 days annual leave

Free gym membership

Staff discounts

Free uniform

Volunteer days

Job summary

Brio Northgate is seeking a Part-Time Leisure Attendant to supervise pool and centre activities, ensuring safety and excellent customer service. The role includes setting up equipment, answering queries, and guiding visitors throughout the facility.

The ideal candidate will hold a current NPLQ or have relevant lifesaving certification, with a friendly, proactive approach and the ability to work a rota including mornings, evenings, and weekends.

Qualifications

• Current NPLQ (National Pool Lifeguard Qualification) is preferred.
• Experience working with children and vulnerable persons is desirable.
• Positive outlook and excellent customer service skills are required.
• Good verbal and written communication skills and ability to work within a rota.

Responsibilities

• Supervise customers in the swimming pool and other areas of the centre to ensure safety.
• Use lifesaving skills to respond to swimmers in difficulty when necessary.
• Set up and take down sports equipment for events and activities.
• Answer customer queries and direct them around the building; maintain a friendly, helpful demeanor.

Skills

Lifesaving

Customer service

Verbal communication

Rotas

Job description

Part‑Time Leisure Attendant - 17.5 Hours Per Week - Brio Northgate

Contract type: Permanent, Part Time

Hours of work: 17.5 Hours Per Week

Shift: Various hours to include mornings, evenings and weekends

Salary: £11,911 Per Annum

Closing date: Friday 25th September 2026

Interview date: Proposed interview date of week commencing Monday 28th September 2026

Make a difference and open doors to a career in a fun, vibrant industry as a Leisure Attendant.

Brio Leisure centres are community fitness hubs where anyone and everyone can get active, whether it’s in the gym, swimming pool, a fitness class or playing racquet sports. Leisure Attendants are the friendly faces in yellow and red that you see around the building, and we’re looking for new people to join the team and help keep the centres running smoothly.

As a Leisure Attendant, you’ll be supervising our customers in the swimming pool and all other areas of the centre, ensuring their safety and using your lifesaving skills to rescue swimmers in difficulty. Away from the pool, you’ll be setting up and taking down sports equipment as required for events. You’ll also be answering customer queries and directing them around the building, so a friendly nature and good communication skills are important.

This is a fun role that would suit an energetic person, as you’ll be working with the public throughout the day. It’s a perfect fit for any lifestyle too, whether you’re earning some extra cash while studying, or looking for a productive way to spend your time during retirement.

To be a Leisure Attendant, you’ll ideally need:

• A current NPLQ.
• Experience of working with children and vulnerable persons.
• A positive outlook and excellent customer service skills.
• Good verbal and written communication skills.
• The ability to work within a rota.

Rewards and benefits:

• Enjoy 25 days of annual leave per year, which increases to 30 days after 5 years of continuous service.
• Free Brio Leisure gym membership allowing you to use our gym, fitness and swim facilities.
• Explore exclusive discounts through the 'Brio Staff Shop' benefits platform, spanning a variety of retail shops, travel, cinema tickets, and more.
• Free uniform & DBS check (if required).
• Reimbursement for car mileage at 0.55p per mile and bicycle mileage at 0.20p per mile.
• Benefit from enhanced maternity and paternity leave.
• Favourable pension scheme.
• Internal health checks for over 40’s.
• Access the Employee Assistance Programme for free, providing confidential 24/7 support for various personal matters, from debt management to assistance for new parents.
• Contribute to your local community with three paid volunteering days per year – because we believe everyone should play a part in making a positive impact to the community.
• Enjoy discounts on food and drink at our on-site café during working hours.

Our Values:

Investing in People

Supporting and enabling our people to reach their full potential

Inclusive

We provide vibrant, safe, sustainable spaces where communities feel welcomed and included

Supportive

We are caring and passionate about making a positive difference for our communities

Integrity

Working honestly, transparently and professionally to do the right thing

Innovative

We encourage ideas and creativity to achieve sustained commercial and social impact

Please note it is not always possible to contact unsuccessful candidates individually; therefore if you have not heard anything within 6 weeks of the closing date, please assume that you have been unsuccessful on this occasion.