Leisure Attendant

IHG Hotels & Resorts; Oxford; On-site; GBP 10,000 - 13,000; Part time

Job summary

Join a leading hotel as a Spa & Leisure Attendant in Oxford, where you will ensure the cleanliness and maintenance of spa facilities while providing exceptional guest service. Enjoy a supportive environment with opportunities for growth and a range of benefits.

Benefits

Meals whilst on duty

28 days holiday, increasing to 33 days

Company sick pay

Life insurance

Discounts for hotels and restaurants

Discounts from over 15,000 stores

Paid volunteering days

Refer a Friend programme

Qualifications

• Previous experience in a guest-facing role.
• High standards of cleanliness and pride in maintaining spotless leisure facilities.

Responsibilities

• Ensure maintenance and cleanliness of spa, gym, and pool facilities.
• Meet and greet guests, answer inquiries, and take bookings.
• Support team by ensuring all areas are clean and well-presented.

Skills

Guest Focused

Attention to Detail

Multitasking

Flexibility

Passion for Spa and Wellness

Job description

Join to apply for the Leisure Attendant role at IHG Hotels & Resorts

2 weeks ago Be among the first 25 applicants

Join to apply for the Leisure Attendant role at IHG Hotels & Resorts

A fantastic opportunity for a Spa & Leisure Attendant to join our team in voco Oxford Spires on a 16-hour per week contract!

You will earn £12.60 per hour – equal to £10,483.20 salary

At voco, everyone’s a host and ready to provide our guests with the relaxed but attentive stay that they desire. We are reliably different, a trusted name offering an informal, non-pretentious stay that leaves our guests with a lasting impression. With a focus on our environment, you will be greeted by environmentally conscious innovations from start to finish.

voco Oxford Spires, a stylish hotel in Oxford close to the river Thames, we are a short stroll from fascinating museums and university colleges in the city centre. At voco Oxford Spires our guest rooms offer welcoming voco flourishes.

Enjoy all-day dining in Deacons Restaurant and cocktails in Deacon’s bar with outside options for eating and drinking on the attractive terraces.

The Hotel is surrounded by gardens and if you are lucky (and quiet) you might even spot our resident family of muntjac deer.

Check out our Instagram page @vocooxfordspires!

Our Spa & Leisure Attendant, you will work to ensure the maintenance and cleanliness of all spa, gym and pool facilities, ensuring health and safety standards are met and consistently upheld. You will be responsible for meeting and greeting guests, answering spa and leisure enquiries, taking bookings, and conducting gym show-rounds for new members and guests. You will obtain and record all relevant guest details including contact information, medical history and payment details.

You will work with our management team to maintain the highest standard of guest service whilst displaying genuine care for guest experience. You’ll also support the team by ensuring all areas are clean, well-presented and fully stocked. A key part of your role will include keeping treatment and brand knowledge up to date, with the ability to clearly describe the prices and benefits of our amazing product.

To succeed as a Spa & Leisure Attendant, you will need:

• To be passionate about delivering great service and be guest focused
• Previous experience in a guest-facing role
• A passion for spa, wellness and fitness
• Attention to detail and ability to multitask duties
• High standards of cleanliness and pride in maintaining spotless leisure facilities
• Flexibility to work varied hours to include evenings and weekends
• Experience with handling guest queries and complaints professionally
• To be willing to learn new things and work as part of a wide hotel team.
  
  

Our Spa & Leisure Attendant enjoys a range of benefits including:

• Becoming part of the IHG Hotels & Resorts family, one of the world’s leading hotel companies - which means global opportunities
• Extensive training, opportunities for career progression across the world, plus 2 paid days volunteering per year with a cause of your choice
• Meals whilst on duty
• 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated)
• We provide every employee company sick pay and life insurance
• Amazing discounts for our hotels and restaurants around the world
• Discounts from over 15,000 stores – all the way from retail to cinema
• Don’t forget, bring your friends, and take part in our generous ‘Refer a Friend’ programme!
  
  

If you are someone who wants to join a company which favours laid-back but attentive connections with a focus on the environment, apply today to join our team as a Spa & Leisure Attendant!

You must meet the legal requirements to work in the UK.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

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