Leisure Attendant

Your Trust; Heywood; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Best of Friends Events Membership

Employee Assistance Programme

Excellent Pension Scheme

Free Gym Membership

Learning and Development Opportunities

Occupational Sick Pay

Real Living Wage Pay Rates

Job summary

Your Trust in Heywood is seeking a Leisure Attendant to provide professional, efficient and friendly service to pool users at Heywood Sports Village. You will contribute to safe, enjoyable leisure experiences for all ages, performing lifeguarding duties, equipment handling, and assisting with events.

The role requires holding an NPLQ, strong customer service skills, and commitment to ongoing training to maintain qualification.

Qualifications

• Hold National Pool Lifeguard Qualification (NPLQ).
• Experience dealing with customers and groups.
• Hold Emergency First Aid or commit to achieving within 3–6 months.
• Develop positive relationships with stakeholders and public.
• Friendly, outgoing and able to follow procedures under pressure.

Responsibilities

• Lifeguarding and poolside supervision.
• Preparation, moving and dismantling of equipment; housekeeping.
• Support with functions and events.
• Attend ongoing training to maintain NPLQ qualification.

Skills

NPLQ holder

Customer service

Communication skills

Relationship building

Resilience under pressure

Education

Attend to EFA or achieve within 3-6 months

Tools

First Aid training

Job description

When you join Your Trust as a Leisure Attendant you will be part of a charity based across the Rochdale Borough that aims to support every member of our diverse community to live their best life; inspiring them to be healthier, happier and creative people.

What’s in it for me?

As a Leisure Attendant we can offer you:

Salary: Band 2, £25,949 per annum (pro-rate for part time hours) / £13.45 per hour

Hours: 34.83 hours per week

Location: Heywood Sports Village

What will my role be as a Leisure Attendant?

The purpose of the job is to provide a professional, efficient and high quality service to customers of Your Trust. This includes lifeguarding and poolside supervision, preparation, moving and dismantling of equipment, housekeeping and supporting with functions and events. You will also attend ongoing training to maintain NPLQ qualification and to achieve by re-qualification.

What do I need to have?

• Hold National Pool Lifeguard Qualification (NPLQ)
• Experience of dealing with customers and groups, clubs and organisations
• Hold Emergency First Aid or demonstrate commitment and ability to achieve within 3-6 months
• Ability to develop positive relationships with stakeholders, partners and members of the public
• Friendly,Ability to follow laid down procedures, work under pressure and without constant supervision outgoing person who likes to work with different clients
• Ability to follow laid down procedures, work under pressure and without constant supervision
• Ability to carry out different tasks cheerfully and with a positive attitude
• Excellent communication; both oral and written and excellent interpersonal skills

As an organisation we encourage an environment which is inclusive to all therefore we welcome applications from people from all backgrounds and with all different kinds of life experiences.

If you have any interest in / or experience in any of the following: Sports Coach, Community Work, Health & Fitness, Customer Service then we would love to hear from you.

All positions are subject to a DBS Check appropriate to the role.

Your Trust offers a number of full time, part time and casual jobs and are committed to equal opportunities in employment.

We can read about some of the work that we have done recently in our Your Trust Impact Report 2024 - 2025 . You can also read our 5 Year Strategic Plan that outlines how Your Trust will continue developing into a high-performing, sustainable organisation that delivers exciting and inclusive outcomes for the people of the borough of Rochdale, please see Your Trust Strategic Plan 2022 – 2027 .

Band 2, £25,949 per annum (pro-rate for part time hours) / £13.45 per hour

Hours

34.83 hours per week

• Best of Friends Events Membership
• Employee Assistance Programme
• Excellent Pension Scheme
• Free Gym Membership
• Learning and Development Opportunities
• Occupational Sick Pay
• Real Living Wage Pay Rates

Our programmes tackle holiday hunger in young people, exercise and reduced isolation for older people, rehabilitative programmes for those with long term illness, creative and outdoor education programmes for schools, artist exhibitions, commissions, live productions, outdoor festivals, an annual pantomime and much more.

We help people to experience everything from improved health, motivation, confidence and happiness to achieving qualifications or progressing into work. Most importantly however, we help people of all ages to meet each other, enjoy doing things together and have fun.

Our work as a charity is wide-ranging covering culture, health, physical activity, sport, wellness and everything in between. We work with all ages and all backgrounds, in and outside of our venues and throughout the community.