Legal Tech Product Lead: Adoption, Innovation & Delivery

CMS Law; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Competitive basic salary

Flexible, hybrid working policy

Generous bonus scheme

Up to 25 days holiday

Holiday exchange scheme

Private medical insurance

Enhanced parental leave

Reasonable adjustments and accomod...

Reasonable adjustments and accomod...

Job summary

CMS Law is seeking a Legal Tech Product Manager on a 12-month fixed-term contract to embed our Legal Tech platforms into day-to-day practice. You will collaborate with Legal Tech, Innovation, IT and Practice Groups to drive adoption and improve user experience.

You’ll own the roadmap, define adoption strategies, run pilots and support client matters with agile delivery, while ensuring security and data protection standards.

Qualifications

• Experience in change management, legal tech or innovation within professional services.
• Solicitor background desirable but not essential.
• Strong people leadership and stakeholder engagement.
• Balance strategic thinking with hands-on delivery.
• Experience with Agile or iterative delivery is a plus.
• Confident communicator capable of training and presenting.
• Experience with project scoping is required.
• Adaptive to a disruptive, changing market.

Responsibilities

• Own the vision, roadmap and objectives for assigned Legal Tech platforms.
• Define success measures, monitor adoption and business value.
• Develop adoption strategies with self-service resources and enablement.
• Gather user feedback and improve tool positioning and adoption.
• Manage supplier discussions, performance and issue resolution.
• Support renewals and commercial discussions with senior colleagues.
• Ensure compliance with information security, risk and data protection.
• Partner with Delivery teams to implement tools on client matters.
• Support pilots, PoCs and controlled releases of new capabilities.
• Act as a dedicated Legal Tech contact for a Practice Group.
• Deliver training sessions and workshops.
• Contribute to client responses, proposals and market opportunities.
• Work in an agile product team and manage backlogs.
• Share knowledge with colleagues across the team.

Skills

change management

legal technology

innovation

leadership

stakeholder engagement

agile delivery

project scoping

communication

Job description

CMS Law is seeking a Legal Tech Product Manager on a 12-month fixed-term contract to embed our Legal Tech platforms into day-to-day practice. You will collaborate with Legal Tech, Innovation, IT and Practice Groups to drive adoption and improve user experience.

You’ll own the roadmap, define adoption strategies, run pilots and support client matters with agile delivery, while ensuring security and data protection standards.