Legal Tech Customer Engagement Lead

RELX; Exeter; Hybrid; GBP 45,000 - 70,000; Full time

Job summary

A leading information provider in Exeter seeks an Engagement Manager to build strong customer relationships and guide clients in integrating legal products. This role requires strong communication skills, a proactive mindset, and experience in the legal sector. The company values work-life balance and offers numerous benefits, including generous holiday allowance and wellbeing programs. Ideal candidates will excel in managing multiple projects and support customers in their transition to new products.

Benefits

Flexible working hours

Generous holiday allowance

Health screening and private medical benefits

Wellbeing programs

Life assurance

Access to a competitive pension scheme

Travel season ticket loan

Employee assistance programme

Qualifications

• Experience in the legal sector or transferable skills for this context.
• Comfortable working in a fast-paced environment with multiple projects.

Responsibilities

• Identify and develop opportunities with account managers.
• Support customers in integrating products into their workflows.
• Gather feedback to inform product improvements.

Skills

Strong communication and influencing skills

Ability to build trust and maintain partnerships

Excellent organizational skills

Proactive mindset

Job description

A leading information provider in Exeter seeks an Engagement Manager to build strong customer relationships and guide clients in integrating legal products. This role requires strong communication skills, a proactive mindset, and experience in the legal sector. The company values work-life balance and offers numerous benefits, including generous holiday allowance and wellbeing programs. Ideal candidates will excel in managing multiple projects and support customers in their transition to new products.