Legal Support Assistant, Insurance, Financial and Professional Disputes

Clyde & Co; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Un cabinet d'avocats international recherche un Assistant juridique pour soutenir les équipes dans la gestion quotidienne des tâches et des clients. Le candidat idéal sera bien organisé, adaptable et mettra en avant des compétences exceptionnelles en communication. Ce poste offre l'opportunité de travailler dans un environnement dynamique, où l'on valorise le soutien aux clients et la collaboration entre équipes.

Qualifications

• Capacité à gérer les tâches client.
• Esprit d'équipe et attention aux détails.
• Expérience en gestion administrative et service client attendue.

Responsibilities

• Gérer la production de documents et vérifier l'exactitude.
• Maintenir des relations avec les avocats et les clients.
• Gérer les fichiers et la correspondance administrative.

Skills

Management des tâches orientées client

Communication

Organisation

Discrétion

Adaptabilité

Education

Compétences en Microsoft Office

Job description

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Legal Support Assistant, Insurance, Financial and Professional Disputes, Manchester

Location: Manchester, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 0e4363577b17

Job Views: 4

Posted: 02.06.2025

Expiry Date: 17.07.2025

Job Description:

Key Responsibilities

• Manage the production of documents and check returned work produced by the Document Production team for accuracy and formatting before it is passed to the relevant lawyer.
• Handle client-related calls, messages, and communication effectively.
• Manage interactions, add new prospects, clients, contacts, activities, and business development information.
• Maintain up-to-date client-specific protocols, implement and provide guidance and training where necessary.

Administrative

• Open and close files, supervise filing and record-keeping, and produce engagement letters ensuring compliance.
• Monitor key dates for clients and ensure procedures are up-to-date.
• Support fee earners in business development activities, including preparing pitches and scheduling meetings.
• Manage diaries, travel arrangements, meeting rooms, agendas, and circulate papers.
• Produce and maintain Excel spreadsheets as required.
• Serve as the first point of contact for queries, providing exceptional client service and promoting ownership within teams.
• Coordinate internal newsletters and briefings.
• Receive instructions via digital dictation and act upon them.

Communication

• Maintain relationships with fee earners and clients, ensuring high support levels.
• Support colleagues and liaise with other departments as requested.
• Answer calls for team members when away and participate in telephone rotas.
• Take minutes, follow up on actions, and liaise with the Legal Support Manager.
• Manage absences, arrange cover, and communicate accordingly.
• Assist with billing, review time allocations, and handle financial transactions.

Processing

• Manage priorities and workloads, ensuring deadlines are met.
• Create and maintain data rooms and client information systems.
• Ensure data accuracy and compliance with policies.
• Handle online applications, searches, and form submissions.

Customer Service

• Arrange and attend team meetings.
• Take instructions from fee earners, liaise with managers, and update service users.
• Offer assistance proactively and demonstrate excellent communication skills.

Qualifications and skills include managing client-facing tasks, investigating issues, being conscientious, a team player, adaptable, discreet, well-organized, and proficient in Microsoft Office.

The firm, Clyde & Co, is a global leader in legal services, specializing in sectors like insurance, transport, construction, energy, trade, and commodities. It values diversity, inclusion, community support, and environmental responsibility, with a presence in over 60 offices worldwide.