Legal Receptionist

Clayton Legal; Hexham; On-site; GBP 22,000 - 25,000; Full time

Benefits offered by this job

Friendly team

Established practice

Northumberland location

Job summary

Clayton Legal is partnering with a well-established Northumberland law firm to recruit a Legal Receptionist. You will be the first point of contact for clients, ensuring a professional and welcoming service in person, by phone or email.

The role involves diary management, file handling, and basic admin duties to support Partners and the team. The successful candidate will be highly organised, IT literate, and able to manage a varied workload.

Qualifications

• Experience in a legal, professional services or client-facing environment is preferred.
• Able to communicate professionally and clearly with clients and colleagues.
• Strong IT skills with proficiency in Microsoft Word and Excel.

Responsibilities

• Welcome clients and visitors to the firm.
• Answer telephone calls and take messages.
• Diary management and appointment scheduling.
• Manage outgoing post and handle emails.
• Retrieve, archive and destroy files as required.
• Open new files and assist with client care letters and terms of business.

Skills

Client-facing

Organised

Attention to detail

Reliable

Tools

Microsoft Word

Microsoft Excel

Job description

Clayton Legal is currently working with a well-established and highly regarded high street law firm in Northumberland, which is looking to strengthen its team with the appointment of a Legal Receptionist.

The firm has a strong connection with the local community and advises a broad range of private and professional clients across a variety of legal matters.

This is an excellent opportunity to join a friendly, established practice and play an important role in supporting the Partners and wider team with the day-to-day running of the firm.

The Role

This is a varied, client-facing position and would suit someone who enjoys working with people, is highly organised and takes pride in providing an excellent first impression.

As the first point of contact for many of the firm's clients, whether in person, by telephone or via email, you will play an important role in ensuring clients receive a professional and welcoming service.

Your responsibilities will include:

• Welcoming clients and visitors to the firm
• Answering telephone calls and taking accurate, concise messages
• Diary management and arranging appointments
• Managing outgoing post
• Sending and receiving emails
• File retrieval, archiving and destruction
• Opening new files and assisting with the preparation of client care letters and terms of business
• Providing general administrative support to Partners and the wider team
• Using Microsoft Office, including Word and Excel

About You

The successful candidate will ideally have previous experience within a legal, professional services or client-facing environment, although relevant administrative and customer service experience will also be considered.

You’ll need to be:

• Professional, approachable and confident when dealing with clients
• Highly organised with excellent attention to detail
• Comfortable managing a varied workload
• A clear and confident communicator
• IT literate, with good knowledge of Microsoft Word and Excel
• Reliable and able to work effectively as part of a small, close-knit team

Previous experience of undertaking legal secretarial duties would be advantageous but experience in similar roles in other sectors would also be considered.

Knowledge or experience of preparing Land Registry and Lasting Power of Attorney (LPA) forms would also be beneficial.

What's on Offer?

• Salary of £22,000 - £25,000, depending on experience
• The opportunity to join an established and respected law firm
• A varied and interesting role within a close-knit team
• Direct interaction with clients and Partners
• The opportunity to develop your legal administration experience
• A professional and supportive working environment
• A position based in Northumberland