To work with Legal Project Managers and lawyers, supporting on the integrated delivery of tasks across the lifecycle of client-facing projects using established tools and processes with a focus on improving how legal services are managed.
Responsibilities:
- Support members of the LPM team on multiple projects with competing deadlines in coordination with other LPM team members.
- Liaise with the client and the BM's client matter team, as well as BM's specialist departments and offices worldwide.
- Perform assigned tasks with accuracy and timeliness; take responsibility for completing recurring tasks without prompting.
- Prioritize workload (seeking clarification from project leads on project priorities), anticipating and escalating any foreseeable issues as well as availability, and remain aware of dependencies.
- Build and use charts, timelines, and other visuals effectively; suggest improvements.
- Work with team members to implement solutions to improve processes.
- Accurately estimate and manage time required to support coordination work.
- Effectively and appropriately hand off work to other Professional Business Services (PBS) teams, engaging with them to clarify requirements and ensure a successful transition.
- Support the post-matter review process for key matters and identify areas of improvement in practice area processes through discussions with project team.
- Triage help requests and raise ‘marginal’ requests with team members to determine LPM position on task involvement.
- Identify opportunities for new service delivery and support analysis and design workshops.
- Collate information for project updates and adapt report templates for new projects.
- Support scope clarification and management efforts on projects.
- Identify own training needs and actively participate in training related to LPM topics.
- Tailor and reuse existing templates and make suggestions for template improvements.
- Contribute to BM’s Innovation Strategy; become a subject matter expert on LPM-relevant technology and standardized processes: evangelize, advise, train, apply to projects and support refinement.
- Support implementation of existing and new technology to meet project requirements and to encourage LPM and Legal team uptake.
- Source information at LPM request for proposals and pitches.
- Build network of professional colleagues across the range of PBS and legal functions, including Knowledge Management, Business Development, Finance, and IT and with external stakeholders.
- Offer ad hoc support and PM expertise to non-LPM initiatives.
Skills and Experience:
- Understanding of/experience working in large complex organizations.
- Basic understanding of relevant IT packages: e.g., Document Management Systems, Project Extranets (e.g., SharePoint/Teams) or other collaborative project management tools.
- Basic knowledge of Microsoft Office (including Excel), and of financial systems and reports.
- Strong communication and relationship-building skills.
- Desire to work collaboratively with senior-level professionals to help them succeed in meeting their objectives.
- Ability to build matter budgets with guidance.
- Ability to work independently with a willingness to work flexibly and hands-on to achieve project objectives.
- Ability to analyse datasets to identify trends, issues, and gaps.
- Demonstrated ability to organize and prioritize work in a dynamic and complex environment to meet deadlines and daily requirements.
- Demonstrated attention to detail to ensure quality of outputs.
- Emerging competency in continuous improvement, change management, flexible approach, and exceeding expectations.