Legal Credit Controller — Fast-Paced, Client-Focused

Gilson Gray; Edinburgh Gate; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

A competitive salary with annual bonus

32 days holiday a year

Birthday day off

Death in Service benefits

Pension scheme

Wellbeing initiatives

Staff discount on Firm services

Job summary

Gilson Gray LLP in Edinburgh (with Glasgow option) is seeking an experienced Credit Controller to strengthen the finance team. You will manage client accounts, process payments, and monitor payment plans, ensuring timely cash collection for a busy, law‑firm finance department.

The role requires solid credit control experience, strong Excel skills (pivot tables and VLOOKUP), and a proactive, client‑facing approach.

Qualifications

• Credit control experience within legal sector is desirable.
• Excel skills required, ability to produce pivot tables, vlookups & other formulated data desirable.
• Work within a fast-paced environment.
• Ability to work under own initiative and proactively drive improvement in function.
• Team player capable of building strong relations with clients and colleagues.
• Positive attitude.
• Good attention to detail.
• Adapts well to change.

Responsibilities

• Take card payments via online portal.
• Monitor monthly payment plans to ensure funds are received on due date.
• Excellent customer service on telephone calls, emails received from clients.
• Issuing fees/receipts to clients at month end and upon completion of property sale.
• Maintaining & monitoring Credit Control inbox daily, escalating as required.
• Attendance at monthly review meetings to assist Head of Credit Control.
• Establishing relations with clients finance teams to drive efficient and timely cash collection.
• Chase overdue debtor balances in line with Credit Control Procedures and workflows.
• Ensure the highest standards of quality, accuracy for input into systems.
• Manage a portfolio of accounts ensuring timely and effective collection of debt.
• Ad Hoc duties as and when required by the management team.

Skills

Credit control

Customer service

Communication

Team player

Education

Excel pivot tables

VLOOKUP

Tools

Excel

Job description

Gilson Gray LLP in Edinburgh (with Glasgow option) is seeking an experienced Credit Controller to strengthen the finance team. You will manage client accounts, process payments, and monitor payment plans, ensuring timely cash collection for a busy, law‑firm finance department.

The role requires solid credit control experience, strong Excel skills (pivot tables and VLOOKUP), and a proactive, client‑facing approach.