Legal Client Product Success Manager

Adecco; London; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

Join a pioneering AI software house as a Legal Client Product Success Manager, leveraging your legal expertise in a client-facing role. This position offers you the chance to grow within a dynamic team, ensuring client success and contributing to product improvements. Ideal candidates will have a strong educational background in Law, excellent communication skills, and a desire to transition into the tech sector.

Qualifications

• 1-2 years in corporate law, in-house legal advisory, or paralegal roles.

Responsibilities

• Deliver product demonstrations to clients.
• Provide onboarding and ongoing support.
• Collaborate with product teams for client feedback.
• Identify opportunities for compliance and risk mitigation.

Skills

Exceptional communication

Stakeholder management

Analytical abilities

Problem-solving

Empathy

Client-first mindset

Translating complex concepts

Education

2:1 in Law (or related discipline)

Job description

Job Title: Legal Client Product Success Manager

Location: Central London / Hybrid

Salary: 40,000 - 45,000 (depending on experience) + benefits

Company Overview:

Join a pioneering software house at the forefront of artificial intelligence. Our innovative solutions are trusted by major organizations across the UK and globally. With a team of brilliant academics, engineers, and a visionary leadership team, we offer a dynamic and intellectually stimulating environment where your legal expertise can thrive in a new context.

Role Overview:

We are looking for a Legal Client Product Success Manager with a background in corporate law, in-house legal advisory, or paralegal work who is ready to transition into the tech sector. This is an exciting opportunity to apply your legal acumen in a fast-paced, client-facing role within a cutting-edge AI company. Your ability to interpret complex information, manage stakeholders, and ensure compliance and clarity will be invaluable in supporting our clients and product teams.

Qualifications:

• Educational Background: A 2:1 or higher in Law (or related discipline) from a top university with strong A-levels (AAB or above).
• Professional Experience: 1-2 years in corporate law, in-house legal advisory, or paralegal roles.
• Skills:
• Exceptional communication and stakeholder management skills
• Strong analytical and problem-solving abilities
• Empathy and a client-first mindset
• Ability to translate complex legal or technical concepts into accessible language

Key Responsibilities:

• Client Engagement: Deliver product demonstrations and ensure clients understand the value and functionality of our solutions.
• Training & Support: Provide onboarding, training, and ongoing support to clients, ensuring satisfaction and success.
• Collaboration: Work closely with technical and product teams to relay client feedback and improve product offerings.
• Travel: Willingness to travel nationally and internationally for client meetings.
• Strategic Insight: Use your legal background to identify opportunities for risk mitigation, compliance alignment, and value-added services.
• Growth Opportunities: Identify and support cross-selling and upselling initiatives.

Application Process:

Don't miss this exciting opportunity to join one of the UK's top AI companies. Send your CV via the link below. Rest assured, your application will be treated with the utmost confidentiality, and we will always discuss your CV with you before contacting any potential employer.

About Adecco:

Adecco operates as an Employment Agency and is an equal opportunities employer.