Legal Assistant

Michael Page (UK); Kingston upon Hull; Hybrid; GBP 24,000 - 28,000; Full time

Job summary

A leading law firm in Hull is seeking a Legal Assistant to start in August. This position involves supporting clients through the remortgage process, managing a high volume of communications, and requires a strong customer service background. The firm provides full training, excellent progression opportunities, and a collaborative work environment without shift patterns, ensuring a better work-life balance.

Benefits

Monthly bonuses

Sponsorship of further legal qualifications

Collaborative team environment

Regular incentives and socials

Qualifications

• Previous customer service experience from retail or hospitality.
• Excellent telephone manner and strong communication skills.
• Good attention to detail and ability to thrive in busy environments.

Responsibilities

• Support clients through the remortgage process handling a high volume of calls.
• Request and process documents while updating the case management system.
• Work towards targets and service level agreements.

Skills

Customer Service

Communication

Attention to Detail

Organisation

Teamwork

Job description

• A new exciting Legal Assistant Position to start in August!
• To work for a reputable and progressive business!

About Our Client

Are you currently working in hospitality or retail and looking to transfer your experience into an office based role?

Do you want to join a business which will provide full training and excellent progression?

Would you like to have more of a work life balance and no more shift patterns or weekends?

Then please apply now we are looking for Legal Assistants to start in August!

Job Description

As a Legal Assistant you will be supporting clients going through the remortgage process you will be assisting with the cases handling a high volume of calls from customers, banks and third parties ensuring each query is dealt with to the highest standard!

You will be requesting and processing documents updating the case management system and working towards targets and service level agreements.

If you are passionate about helping and supporting customers thrive in busy environments then this could be for you!

The Successful Applicant

Previous customer service experience this could be from a variety of backgrounds such as retail and hospitality

Excellent telephone manner and strong communication skills

Professional and personable able to build and maintain excellent relationships

Thrive in high volume customer focused environments

Good attention to detail and organisation

An excellent team player

What's on Offer

Salary of £24000+ plus monthly bonuses+ reputable organisation in Hull within the Legal Sector+ full training provided+ excellent progression+ sponsorship of further legal qualifications+ no shift patterns or weekends+ 9am-5.30pm+ excellent benefits+ hybrid working+ central location+ fabulous offices and facilities+ collaborative team and environment+ regular incentives and socials+ August start date