Legal Assistant

Redkite Solicitors; Carmarthen; On-site; GBP 21,000 - 30,000; Full time

Benefits offered by this job

Gym membership

Eye-care support

Enhanced sick pay

Compassionate pay

Mental Health First Aiders

Flexible working

Annual leave buy/sell

Pension scheme

Life assurance

Employee Assistance Programme

Free Will

Free conveyancing for primary home

Discounted legal services

Career development

Job summary

Redkite Solicitors in Carmarthen and Swansea is seeking a proactive Legal Assistant to support the Court of Protection team. You will help Fee Earners manage day-to-day matters, organise files, prepare documents, and keep records accurate and compliant.

The role requires occasional travel to other offices within our Pembrokeshire to Gloucestershire network for onboarding and meetings, with a flexible approach to spend time away from your usual base while delivering a high-quality client service.

Responsibilities

• Be the support behind every matter - help Fee Earners stay organised, manage workloads effectively, and deliver an excellent client experience from start to finish.
• Take ownership of case administration - open and manage files with precision, prepare documents, and keep records accurate, compliant, and up to date.
• Support vulnerable clients with care - assist with the management of financial affairs, ensuring matters are handled accurately, sensitively, and professionally.
• Keep legal work moving - draft correspondence, prepare supporting documentation, and carry out legal research to support day-to-day case progression.
• Keep communication flowing - liaise confidently with clients, third parties and colleagues to ensure queries, updates and next steps are handled promptly.
• Create a positive first impression - handle new client enquiries efficiently and warmly, ensuring every potential client receives a professional introduction to our services.
• Do you have the organisation and attention to detail to make a real difference to vulnerable clients and support high-quality casework? At Redkite Solicitors, we're seeking a proactive, compassionate and detail-oriented Legal Assistant to support our Court of Protection team in delivering exceptional client service and practical legal support.
• Flexibility to travel - when required - this role requires access to a car when needed.
• A confident communicator - you build positive relationships with clients, colleagues and third parties through clear, professional and friendly communication.
• Proactive and motivated - you bring a can-do attitude, use your initiative and are happy to get stuck into a wide variety of tasks.
• Resourceful and solutions-focused - you can manage competing priorities, stay calm under pressure and keep work moving forward effectively.
• Strong IT skills - you're confident using Microsoft Office, including Outlook, Word and Excel, and can pick up new systems quickly.
• Relevant experience or qualifications - a law degree or previous Court of Protection experience would be helpful, but isn't essential.

Job description

As a key part of our Court of Protection team in Carmarthen/Swansea, you'll work closely with Fee Earners to support the day-to-day management of matters effectively and efficiently. From assisting with client meetings to helping manage financial affairs and maintain accurate files, you'll play a key role in supporting clients and helping deliver a responsive, high-quality service. Redkite Solicitors has been trusted to provide exceptional legal advice to individuals, families, and businesses since 1898. As a progressive, full-service law firm, we're driven by growth and innovation, continuously expanding our reach to meet the diverse needs of our clients. With nearly 300 dedicated professionals, we're proud to be recognised as an employer of choice, with a number of our lawyers recognised in both Legal 500 and Chambers, reflecting the strength and quality of our expertise. Our ongoing commitment to excellence and expansion ensures Redkite remains at the forefront of the legal sector. Candidates should be aware that their first day of employment may be based at an alternative Redkite office within our Pembrokeshire to Gloucestershire network, for group onboarding. A willingness to travel and spend the day away from your usual place of work is therefore required. What Will You Be Doing?

• Be the support behind every matter - help Fee Earners stay organised, manage workloads effectively, and deliver an excellent client experience from start to finish.
• Take ownership of case administration - open and manage files with precision, prepare documents, and keep records accurate, compliant, and up to date.
• Support vulnerable clients with care - assist with the management of financial affairs, ensuring matters are handled accurately, sensitively, and professionally.
• Keep legal work moving - draft correspondence, prepare supporting documentation, and carry out legal research to support day-to-day case progression.
• Keep communication flowing - liaise confidently with clients, third parties and colleagues to ensure queries, updates and next steps are handled promptly.
• Create a positive first impression - handle new client enquiries efficiently and warmly, ensuring every potential client receives a professional introduction to our services.
  Do you have the organisation and attention to detail to make a real difference to vulnerable clients and support high-quality casework? At Redkite Solicitors, we're seeking a proactive, compassionate and detail-oriented Legal Assistant to support our Court of Protection team in delivering exceptional client service and practical legal support., Organised and detail-oriented - you take pride in keeping correspondence, records and compliance processes accurate and well managed.
• Flexibility to travel - when required - this role requires access to a car when needed.
• A confident communicator - you build positive relationships with clients, colleagues and third parties through clear, professional and friendly communication.
• Proactive and motivated - you bring a can-do attitude, use your initiative and are happy to get stuck into a wide variety of tasks.
• Resourceful and solutions-focused - you can manage competing priorities, stay calm under pressure and keep work moving forward effectively.
• Strong IT skills - you're confident using Microsoft Office, including Outlook, Word and Excel, and can pick up new systems quickly.
• Relevant experience or qualifications - a law degree or previous Court of Protection experience would be helpful, but isn't essential.
  At Redkite, we are committed to creating a diverse, inclusive, and supportive workplace where everyone is valued. We welcome applicants from all backgrounds, including gender, race, ethnicity, sexual orientation, disability, age, religion, and neurodiversity. We are dedicated to providing reasonable adjustments throughout the recruitment process and beyond to ensure all employees can thrive. If you need any reasonable adjustments at any stage of the recruitment process, please let us know and we will be happy to support you. We believe that diversity strengthens our team and helps us better serve our clients.
  What's In It For You?

We're committed to creating a supportive, collaborative, and high-performing legal team. You'll be joining colleagues who are not only legally excellent but also commercially astute and down-to-earth.

• Collaborative culture - enjoy a friendly working environment, regular team connection days and firmwide social events.
• Health and wellbeing - receive gym membership, eye-care support, enhanced sick, compassionate pay, and access to Mental Health First Aiders.
• Flexible working - balance your professional commitments and life outside work through our flexible working framework.
• Recognition and reward - have your dedication seen through Redkite Rewards.
• Financial security - benefit from a pension scheme and life assurance for added peace of mind.
• Confidential support - access guidance and support through our Employee Assistance Programme.
• Flexible annual leave - benefit from generous leave that increases with service, plus the option to buy or sell days.
• Legal benefits - receive a free Will for you and your partner, free conveyancing for your primary residence and discounted legal services.
• Career development - grow your career and make an impact with the support of a progressive firm.