Legacy IBA Account Handler

Howden; Milton Keynes; On-site; GBP 32,000 - 42,000; Full time

Job summary

Howden in Milton Keynes is seeking a Legacy IBA Account Handler to manage historic accounting positions across finance ledgers and support the run-off and closure of acquired businesses.

You will resolve aged balances, ensure regulatory compliance, and deliver run-off outcomes in line with Group policies, while building strong relationships with internal and external stakeholders to support future activity.

Qualifications

• Aged ledger balances in insurance finance environments.
• Experience with client money regulations and FCA requirements.
• GCSEs including English and Mathematics; an AAT/finance qualification is beneficial.

Responsibilities

• Review and clear outstanding balances across client, insurer and third-party ledgers.
• Scope, plan and prioritise accounting activities to support run-off projects and aged debt resolution.
• Investigate complex accounting issues and identify practical, compliant solutions.
• Negotiate with internal and external stakeholders to achieve positive commercial and financial outcomes.
• Ensure historic accounting activity complies with client money regulations and FCA requirements.
• Monitor and manage credit write-back activity in line with approval processes and regulatory standards.
• Maintain accurate project records and ensure audit requirements are met.
• Produce timely management information and project updates for reporting purposes.
• Build and maintain strong relationships with key stakeholders to support future run-off activity.
• Deliver work to agreed deadlines, supporting KPI reporting and project completion targets.

Skills

Aged ledgers

Regulatory compliance

Stakeholder negotiation

Financial data analysis

English communication

Meet deadlines

Education

GCSEs incl English & Maths

AAT or finance qualification

Job description

Howden is a global insurance group with employee ownership at its heart. We're experts helping clients adapt and thrive in a changing world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mind-set, and our strength lies in our ability to collaborate as a powerful international team comprised of over 24,000 employees spanning more than 100 countries.

Our people are our biggest asset as well as our largest shareholder group and are everything that makes us unique; our inclusive culture, the quality service we offer our clients, and our continued growth, all come from our people-first approach. There's no such thing as individual success. We all need to play our part, contributing our skills and experience to make a true difference. That's Howden.

Why work at Howden?

We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will.

People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down disappointed head-hunters for years.Whatever your priorities - work/life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.

The role

As a Legacy IBA Account Handler, you will play a key role within the finance function, managing historic accounting positions across Howden finance ledgers and supporting the run-off and closure of acquired businesses. The role is accountable for resolving aged balances, ensuring regulatory compliance, and delivering successful run-off outcomes in line with Group policies.

What you'll be doing

• Review and clear outstanding balances across client, insurer and third-party accounting ledgers.
• Scope, plan and prioritise accounting activities to support run-off projects and aged debt resolution.
• Investigate complex accounting issues and identify practical, compliant solutions.
• Negotiate with internal and external stakeholders to achieve positive commercial and financial outcomes.
• Ensure historic accounting activity complies with client money regulations and FCA requirements.
• Monitor and manage credit write-back activity in line with approval processes and regulatory standards.
• Maintain accurate project records and ensure audit requirements are met.
• Produce timely management information and project updates for reporting purposes.
• Build and maintain strong relationships with key stakeholders to support future run-off activity.
• Deliver work to agreed deadlines, supporting KPI reporting and project completion targets.

Who we're looking for

• Experience managing aged ledger balances within the insurance industry.
• Previous experience working within an insurance finance, IBA or accounting environment.
• Proven ability to investigate complex accounting issues and determine appropriate solutions.
• Experience applying client money and regulatory requirements within financial processes.
• Demonstrated ability to communicate, influence and negotiate with a wide range of stakeholders.
• Experience analysing financial data and using insights to support decision-making.Experience producing reports and presenting findings to management and business stakeholders.
• Proven ability to manage competing priorities and deliver against agreed deadlines.

Qualifications

• GCSEs (or equivalent) including English and Mathematics.
• AAT or a relevant finance qualification would be advantageous.
• Strong written and verbal English communication skills.
• Strong numerical, analytical and financial problem-solving capability.

What do we offer in return?

A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

Diversity and Inclusion

At Howden we value diversity - there is no one Howden 'personality type'. Instead, we're looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other, in the small everyday moments and the bigger challenges
• We are determined to make a positive difference, at work and beyond

We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect - regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances.

Reasonable adjustments

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

Our sustainability promise

We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.