Leasing Consultant

Kettler Inc.; Livingston; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Leasing Consultant to join their dynamic team. This role focuses on maximizing property occupancy through exceptional customer service and effective marketing strategies. As a Leasing Consultant, you will engage with prospective residents, provide property tours, and support resident retention efforts. The ideal candidate will possess strong communication skills, a sales-oriented mindset, and proficiency in social media management. Join a collaborative environment where your contributions will enhance community living experiences and foster lasting relationships.

Qualifications

• At least 1 year of customer service or sales experience required.
• Excellent written and verbal communication skills.

Responsibilities

• Greeting prospective residents and providing property tours.
• Processing lease applications and qualifying residents.
• Assisting with resident retention and resolving concerns.

Skills

Customer Service

Sales

Communication Skills

Social Media Management

Education

High School Diploma or GED

Some College

Tools

Microsoft Office Suite

Job description

Overview

KETTLER currently has an opening for a Leasing Consultant at Alexander Ridge, an apartment community located in Canton, GA.

TheLeasing Consultant, under the direction of the Community Manager, is responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, securing rentals, promoting resident retention and providing or coordinating exceptional customer service.

Responsibilities

• Greeting prospective residents and providing them with property tours.
• Performing proper outreach marketing.
• Help create engaging social media initiatives to connect residents, and manage posts.
• Daily follow up on all prospects to make sure all questions are answered and a “high touch” approach adhered to.
• Assisting with resident retention.
• Support efforts to partner with nearby businesses, events, and other local organizations.
• Walking the marketing path daily.
• Providing excellent customer service to residents and prospects.
• Processing lease applications and qualifying residents.
• Supporting the Community Manager with general office maintenance by answering phones and performing other administrative tasks.
• Play a key role in resolving resident concerns and issues.
• Other duties as assigned.

Qualifications

• At least 1 year of customer service, sales or office experience is required, preferably in residential propertymanagement.
• High School Diploma, GED, or equivalent; some college preferred.
• Customer service, sales, and goal-oriented mindset.
• Must be able to work on weekends and holidays.
• Computer proficiency and knowledge of the Microsoft Office Suite
• Excellent written and verbal communication skills and ability to interact with residents and customers in a professional manner.
• Familiarity with social media platforms, as well asbest practicesfor businesses.