Learning Technologist (Nature Masterclasses)

springernature; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Springer Nature is seeking a Learning Technologist to maximise the Nature Masterclasses learning technology ecosystem, with a focus on ownership of the Docebo platform. You will work with Learning Design, Publishing and Product teams to enhance learner experience and ensure digital content quality.

You will also develop, publish and maintain digital learning content using Articulate Rise and Storyline, while driving QA, accessibility and continuous improvement across the portfolio.

Qualifications

• Experience administering or managing a Learning Management System (LMS) or Learning Experience Platform (LXP).
• Experience managing, developing, or optimising learning platforms and learning technologies.

Responsibilities

• Own and optimise the Nature Masterclasses Docebo platform.
• Act as the team's subject matter expert for Docebo functionality, administration and best practice.
• Partner with stakeholders to design and implement learning pathways, certification programmes and learner experiences.
• Work collaboratively with publishing, product and learning design colleagues to improve learner engagement and platform adoption.
• Configure and maintain platform settings, reporting, and learner management processes.
• Support integrations with webinar platforms and other third-party technologies.
• Investigate, troubleshoot, and resolve platform related issues.
• Manage relationships with learning technology vendors and technical partners.
• Identify opportunities to improve processes through automation and new functionality.
• Research and evaluate emerging learning technologies and recommend opportunities for improvement.
• Advise stakeholders on learning technology capabilities and best practice.
• Support learning technology projects and platform enhancements.
• Develop, maintain and publish digital learning content using Articulate Rise and Storyline.
• Manage updates to the Nature Masterclasses portfolio, ensuring content remains accurate and accessible.
• Liaise with external vendors and freelancers involved in digital learning development.
• Develop and maintain LMS reports and dashboards.
• Analyse learner engagement and platform usage data.
• Use learner data to identify opportunities to improve learner engagement and product performance.
• Conduct quality assurance and testing activities across the portfolio.

Skills

LMS/LXP administration

Learning platform development

Learning technology strategy

Tools

Docebo LMS

Articulate Rise

Storyline

Job description

Job Title: Learning Technologist

Location: London (Hybrid)

Full Time, Permanent

Application Deadline: Sunday 20th September

About Springer Nature

Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @ SpringerNature.

About the Nature Masterclasses

Within Impact Solutions, the Nature Careers & Training business develops products and services that support researchers' professional development and career success.

As part of this business, the Researcher Training Solutions team develops and delivers the Nature Masterclasses portfolio, providing professional development opportunities for researchers worldwide.

Nature Masterclasses offers a range of learning experiences for researchers, including self-paced digital learning, live virtual and in person training, and webinars. Our products support researchers at every stage of the research lifecycle, from planning and conducting research through to publication, communication and career development.

We are a small but dynamic global team that combines expertise in publishing, learning design, learning technology and researcher development to create high-quality learning experiences for researchers around the world.

About the Role

The Learning Technologist is responsible for maximising the value of the Nature Masterclasses learning technology ecosystem, with a particular focus on ownership and optimisation of the Docebo learning platform.

Working closely with the Learning Design Manager, Publishing Team and Product Team, you will help shape how technology supports our learners, improve platform functionality and learner experience, and support the successful delivery of our digital learning portfolio.

This is a highly collaborative role that combines platform administration, technical problem solving, systems optimisation and digital learning development.

Alongside platform ownership, you will contribute to the development, maintenance and publishing of digital learning content using Articulate Rise and Storyline, while supporting quality assurance, accessibility and continuous improvement initiatives.

Role Responsibilities:

Learning Technology and Platform Management

• Own and optimise the Nature Masterclasses Docebo platform.
• Act as the team's subject matter expert for Docebo functionality, administration and best practice.
• Partner with stakeholders to design and implement learning pathways, certification programmes and learner experiences.
• Work collaboratively with publishing, product and learning design colleagues to recommend and implement improvements that increase learner engagement, platform adoption and operational efficiency.
• Configure and maintain platform settings, reporting, and learner management processes.
• Support integrations with webinar platforms and other third-party technologies.
• Investigate, troubleshoot, and resolve platform related issues.
• Manage relationships with learning technology vendors and technical partners.

Learning Technology Innovation

• Identify opportunities to improve processes through automation, optimisation and new functionality.
• Research and evaluate emerging learning technologies and recommend opportunities for improvement.
• Advise stakeholders on learning technology capabilities and best practice.
• Support learning technology projects and platform enhancements.

Digital Learning Development

• Develop, maintain and publish digital learning content using Articulate Rise and Storyline.
• Manage updates and enhancements to the Nature Masterclasses digital learning portfolio, ensuring content remains accurate , accessible and technically robust.
• Liaise with external vendors and freelancers involved in digital learning development.

Analytics and Continuous Improvement

• Develop and maintain LMS reports and dashboards.
• Analyse learner engagement and platform usage data.
• Use learner data, platform analytics, and user feedback to identify opportunities to improve learner engagement and product performance.
• Conduct quality assurance and testing activities across the Nature Masterclasses portfolio.
• Support evaluation and reporting activities.

Experience, Skills & Qualifications:

Essential

• Experience administering or managing a Learning Management System (LMS) or Learning Experience Platform (LXP).
• Experience managing, developing, or optimising learning platforms and learning technologies to i