Learning Support Assistant

Queen Alexandra College; Birmingham; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

On site car parking

QAC Fitness Centre access

Cycle to Work Scheme

Employee Assistance Programme

Education Support Helpline

Mental Health First Aiders & wellbeing

Dell Advantage programme

Health & wellbeing services

Dining room facilities

Flexible working arrangements

Job summary

Queen Alexandra College is seeking a Learning Support Assistant to promote independence for students with complex needs. You will support learning, personal care, and social development, liaise with specialists, and help create inclusive learning environments.

The role includes safeguarding commitments and training participation, with interviews on 17th September 2026. Based in Harborne, Birmingham, the post offers full-time hours, a salary of around £18,973–£21,053 per year, and access to

Qualifications

• Level 2 – English & Maths (equivalent).
• Experience of working effectively with young adults with barriers to learning.
• Excellent oral communication and interpersonal skills.
• Good IT skills, including word processing, Excel and Microsoft Programmes.
• Ability to communicate effectively with young adults with barriers to learning, including those who may present behaviours that challenge.
• Experience of SEN learners with moderate to severe learning difficulties and ability to provide the associated curriculum, approaches and strategies.
• Ability to communicate effectively with staff, parents, carers, and other external contacts, at all levels, using a variety of media.
• Demonstrate learning strategies for people with visual impairment and autism and/or complex disabilities.
• Familiar with communication methods and access technology for learners with visual impairment and other disabilities.

Responsibilities

• Promote learning and independence for students.
• Record progress against targets; use evidence like photos and witness statements.
• Attend team meetings; adapt to different learning styles.
• Support tutors to create differentiated resources.
• Undertake tutorials and set targets with assigned students.
• Provide social and emotional support and update plans and risk assessments.
• Assist during break and lunch times to ensure safety and engagement.
• Assist with personal care and access to campus and activities.
• Use technology to access student information and communicate with external contacts.
• Participate in mandatory training and peer mentoring.

Skills

English & Maths

SEN experience

Oral communication

Interpersonal skills

IT skills (Word / Excel)

Stakeholder communication

Learning strategies for disabilities

Communication with staff/parents

Access technology for learners

Tools

Microsoft Office

Job description

Learning Support Assistant

Application Deadline: 7 September 2026

Department: Learning Support

Employment Type: Full Time

Location: Harborne, Birmingham, UK

Reporting To: LSA Managers

Compensation: £18,973 - £21,053 / year

Description

Salary: £18,973.16 - £21,052.60

Hours: 32.5 Hours Per Week

Weeks: 39 Working Weeks Per Year

Job Purpose: Promote independence for our students through learning and enabling support.

To learn more about the area of the Charity you would be working in please watch this short video - Queen Alexandra College

Interviews to be held on Thursday 17th September 2026

Key Responsibilities & Safeguarding

Learning

• Recognising & Recording progress of students against their targets
• Understand Curriculum area and broad course objectives including the techniques utilised to evidence progress (such as photographs, videos, and witness statements)
• Participate in team meetings
• Adaptable approach to different learning styles of our students
• Understand disability theory & practical implementation of this to engage students in learning
• Adapt styles of communication to develop a positive and constructive learning environment
• Liaise and implement strategies from specialists (IT/SLT/ Physio)
• Support communication through the development of your own skills in communication methods (PECs/Makaton/BSL)
• Support Tutors to ensure the classroom environment is suitable for students sensory or support needs
• Support Tutor in the creation and preparation of differentiated resources

Personal Tutoring

• Undertake tutorials with your assigned students on a regularly directed basis
• Agree with your assigned students, a range of targets and review these regularly
• Attend and participate in the annual and transitions reviews for your students

Social & Emotional Support

• Recognise the social and emotional needs of our students and adapt your support in line with the agreed strategies to support positive improvements
• Contribute to the development and updating of Positive Support Plans and Risk Assessments
• De‑escalate behaviour that challenges in line with the positive behaviour support plan, utilising all training and MAPA techniques where applicable
• Undertake preventative work to reduce the likelihood of behaviour that challenges

Break & Lunch Support

• During unstructured time, support students to ensure ratios and safety are addressed at all times
• Support the students to engage with their peers or chosen activities
• Lead and support students during club/ directed study or enrichment activities, sharing your knowledge where applicable

Personal Care

• Support students with a range of hygiene needs, including feeding, toileting and changing clothes
• Ensure the personal care needs are met in line with care plan and performed with respect and dignity
• Support students to access the full campus and activities, which may require you to push wheelchairs/ guide wheelchairs/ sighted guide students

General

• Use technology to access information on students to ensure their support needs are met
• Ability to talk to external professionals, families and careers, where directed to support students
• Participate in personal education, including mandatory and skills development training
• Actively engage with Peer Mentoring for yourself, along with new and existing colleagues
• Support students to access activities in the community to develop their independence

Other Duties

QAC employees may be expected to undertake designated emergency response duties as part of their role. This includes:

• Receiving appropriate training, instruction and information to carry out emergency procedures safely and effectively
• Responding to emergency situations in line with organisational policies and procedures
• Supporting the organisation’s compliance with relevant Health and Safety legislation

Safeguarding Commitments

As part of our commitment to safeguarding, and in line with updated guidance published in September 2026, we will carry out an online search of all shortlisted candidates. This search may enable us to identify any incidents or issues that have happened, and publicly available for review online, which we may wish to explore with you in further detail during the interview process. As part of your application we have asked you to provide the account names, usernames and/or handles for any social media platform that you use, as well as the names of any websites that you own, post on, or contribute to. A Google search will also be conducted. These checks will only be conducted if you are shortlisted for interview. Please see our safer recruitment and selection policy for further information.

Under Section 7 of SVGA 2006 it is an offence to apply for the role if the applicant is barred from engaging in regulated activity relevant to children. The College's Safeguarding Policies are available here.

We are deeply committed to safeguarding and promoting the welfare of children and young people, and we expect all staff and volunteers to share this commitment. All required pre‑employment checks will be undertaken, and offers of employment are subject to satisfactory outcomes. These include an enhanced DBS check with Children & Adult’s Barred List information, identity checks, online checks, and verification of professional qualifications and references. Further details are available in Keeping Children Safe in Education (KCSIE).

Skills, Knowledge and Expertise

Essential Criteria:

• Level 2 – English & Maths (equivalent)
• Experience of working effectively with young adults with barriers to learning
• Excellent oral communication and interpersonal skills
• Good IT skills, including word processing, Excel and Microsoft Programmes
• Ability to communicate effectively with young adults with barriers to learning, including those who may present behaviours that challenge
• To have previous experience of SEN learners with moderate to severe learning difficulties and be able to provide the associated curriculum, approaches and strategies.
• Ability to communicate effectively with staff, parents, carers, and other external contacts, at all levels, using a variety of media.
• To be able to demonstrate learning strategies as appropriate to people with visual impairment and autism and/ or complex disabilities.
• To be familiar with communication methods and access technology as appropriate to learners with visual impairment and other disabilities

For further information on person specification please read the job description attached

Benefits

Are you passionate about making a difference to the lives of students with special educational needs? Do you thrive in an inclusive and supportive academic environment? If so, we want YOU to join our team. QAC has dealt with a period of swift growth and academic improvement and this is your opportunity to become part of a vibrant College that is moving forward and making a real difference to the lives and futures of our students.

Queen Alexandra Charity offers you the chance to have a positive impact as you join a committed group of colleagues in ensuring that all students achieve their aims and aspirations. We are dedicated to providing exceptional education and support to students with diverse learning needs and life experiences. Our specialist setting fosters an inclusive community where every student is valued, supported, and empowered to reach their full potential.

QAC offers a vibrant, varied and enriching educational experience for both residential and day students. Our curriculum aims to maximise adult life, independence and work opportunities for all students. Class sizes are designed to meet specific needs and support levels are high.

Joining our supportive team, you will have the opportunity to:

• Work closely with students with SEN to achieve their goals
• Make a difference to the educational experience of young people
• Be a voice for students and staff in specialist education
• Foster a positive and inclusive learning environment, promoting academic growth, self‑development and self‑confidence
• Develop your own skills, aspirations and progress your career

Our benefits include; Schedule 1 Benefits (reviewed annually and/or as appropriate)

• Access to on site car parking
• Use of QAC Fitness Centre (subject to opening hours)
• Cycle to Work Scheme (Salary Sacrifice)
• 24/7 Employee Assistance Programme Helpline (BHSF)
• Access to Education Support Free Helpline for Teachers & Education Staff
• QAC Mental Health First Aiders & activities to support health and wellbeing
• BHSF Benefits Package including Healthcare Plans, discounted shopping/services
• Annual Flu vaccination/voucher
• Access to other benefit/discount schemes (which may be subject to charge) e.g. Blue Light Card, TOTUM (NUS), Charity Worker Discounts, Discounts for Teachers
• Dell Advantage programme - a free programme that offers savings to students, parents and all staff at QAC - up to 20% off. https://www.dell.com/en-uk/lp/dell-advantage
• Health and Wellbeing Services (Occupational Health/Counselling)
• Free Tea/Coffee and Staff Room facilities
• Dining Room facilities with hot/cold food (free meal provided for those supporting students at mealtimes)
• Additional discretionary concessionary/closure days as part of leave entitlement (including closure over Christmas/New Year period)
• Reward and Recognition Policy – Living the Values Awards (team & individual) and long service
• Enhanced/Occupational paid leave e.g. maternity/paternity (subject to qualifying criteria)
• Occupational sick pay (based on length of service)
• On site wellbeing activities (e.g. yoga, meditation)
• Support for training/ CPD (either by way of study leave and/or funding)
• Flexible working arrangements including Flexible Working Policy Agreements, Time Off in Lieu (TOIL) in prior agreement with line manager

This list is not exhaustive and may be subject to review and/or change.