Learning Mentor

AWD online; Leeds; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

30 days annual leave pro-rata

Bank holidays

Birthday leave

Pension scheme

Life insurance

Cycle to Work

Employee Assistance Programme

Remote working option

Smaller class sizes

Professional development

Job summary

AWD online in Leeds is seeking a Learning Mentor to provide pastoral care, learning support and coaching for learners facing barriers to progress. You will work with tutors, external partners and local authorities to help attendance, engagement and employability.

The role includes creating support plans, monitoring progress and maintaining compliant records with safeguarding and partnership working at its core.

Qualifications

• Advice and Guidance Level 3 and/or a relevant learning support qualification.
• Experience working as part of a team with minimal supervision.
• Experience delivering support to learners and adults with barriers to their success.
• Excellent communication and listening skills.
• Ability to build supportive relationships with learners and partner agencies.
• Experience of managing challenging behaviour.
• Experience mentoring or coaching to achieve education/training success.
• Experience of setting SMART targets and monitoring plans.
• Plan and deliver sessions to develop personal, social and employability skills.
• Methodical and organised with IT competence.

Responsibilities

• Provide Learner Support: manage a caseload and deliver pastoral care, learning support, coaching and mentoring.
• Improve Attendance and Progress: monitor attendance, punctuality and progression, with timely interventions.
• Develop Support Plans: create and monitor mentoring and support plans with SMART targets.
• Support Personal Development: plan activities to develop employability skills.
• Work with Tutors and Teams: liaise to ensure targets support learner progress.
• Build External Links: maintain relationships with referral agencies and authorities.
• Provide Progression Guidance: support progression to employment or further education.
• Maintain Compliance: keep learner records and admin in line with audit requirements.
• Promote Safeguarding: follow safeguarding and equality policies.

Skills

Excellent communication

Listening skills

Relationship building

Managing challenging behaviour

Mentoring or coaching

Teamwork

Organisational discipline

Education

Advice and Guidance Level 3 or above

Learning support qualification

Tools

Microsoft Office

Job description

Learning Mentor

A rewarding opportunity for an organised and supportive education professional to help young people overcome barriers to learning, improve attendance, build confidence and progress towards positive futures.

If you’ve also worked in the following roles, we’d also like to hear from you: Learner Support Mentor, Pastoral Support Officer, Student Support Officer, Learning Support Assistant, Pastoral Support Worker, Education Support Worker, Youth Mentor, Student Mentor, Behaviour Mentor

SALARY

£26,436 per annum + Benefits

LOCATION

Leeds, West Yorkshire

JOB TYPE

Full-Time, Permanent

WORKING HOURS

40 Hours per Week

JOB OVERVIEW

This is a rewarding opportunity for a Learning Mentor to provide pastoral care, additional learning support, coaching and guidance for young people in an education and training setting.

Working as the Learning Mentor, you will support learners with barriers such as attendance, punctuality, behaviour, personal challenges and progression, helping them stay engaged and achieve their goals.

As the Learning Mentor, you will work closely with tutors, internal teams, referral agencies, local authorities and external partners to provide joined-up support that improves learner progress, achievement and positive destinations.

DUTIES

Your duties as the Learning Mentor include:

• Provide Learner Support: Manage a caseload of learners and deliver tailored pastoral care, learning support, coaching and mentoring within the organisation’s support framework

• Improve Attendance and Progress: Monitor attendance, punctuality, retention and positive destinations, providing timely interventions to support learner success

• Develop Support Plans: Create, record and monitor individual mentoring, coaching and support plans with SMART targets

• Support Personal Development: Plan and deliver activities that develop personal, social and employability skills for learners

• Work with Tutors and Teams: Liaise with tutors and relevant staff to ensure mentoring targets support learner progress and achievement

• Build External Links: Maintain relationships with referral agencies, schools, local authorities, employers, parents, carers, social services and community partners

• Provide Progression Guidance: Support learners moving into employment, apprenticeships, further education or training

• Maintain Compliance: Keep accurate learner records and complete administration in line with quality, funding and audit requirements

• Promote Safeguarding: Follow safeguarding, health and safety, equality and diversity policies and promote a safe, inclusive learning environment

CANDIDATE REQUIREMENTS

ESSENTIAL

• Advice and Guidance Level 3 and/or above and/or a relevant learning support qualification

• Experience of working as part of a team and with minimum supervision

• Experience of delivering support to young people and adults with a range of barriers to their success

• Excellent communication and listening skills

• Ability to build supportive, effective and professional relationships with learners, partner agencies, stakeholders and employers

• Experience of managing challenging behaviour

• Experience of mentoring or coaching young people and/or adults to achieve education and training success

• Experience of setting SMART targets, recording and monitoring individual support plans

• Experience of planning and delivering support sessions and activities to support personal, social and employability skills development

• Highly methodical and organised, with confident IT skills and knowledge of Microsoft Office packages

• Ability to resolve conflict positively, make objective judgements and motivate young people to participate

DESIRABLE

• Knowledge of the skills, further education and employment sector

BENEFITS

• 30 days annual leave pro-rata plus bank holidays

• Extra annual paid leave for your birthday, a mental health day and up to 5 volunteering days

• 4% contributory pension scheme

• Life insurance

• Cycle to Work Scheme

• Employee Assistance Programme, including free and confidential services for you and your immediate family

• Charity employee discount scheme

• Dedicated weekly administration day with the opportunity to work remotely

• Smaller class sizes

• Supportive and collaborative curriculum team

• Access to funded professional development

JOB REF: AWDO-P15064