Learning Experience Manager - Technology

TESCO UK; Welwyn Garden City; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

Tesco UK is seeking a senior technical lead to own and evolve the Group Learning Management System and its technology ecosystem. You will drive LMS transformations, feature rollouts and stakeholder engagement while enabling scalable, skills-based learning.

You will partner with Technology, People and Systems teams and external vendors to deliver integrations and maintain the roadmap, analytics and standards across the group.

Qualifications

• Significant experience administering an enterprise LMS.
• Experience leading LMS implementations, upgrades or transformation programmes.
• Strong understanding of learning technologies, integrations, reporting and analytics.
• Experience working with HR systems and digital platforms.
• Strong stakeholder management and influencing skills.
• Experience managing third-party technology vendors.
• Experience embedding a skills frameworks and capability development approach via an LMS.

Responsibilities

• Own the strategic ownership, optimisation and evolution of the Group LMS and learning technology ecosystem.
• Lead BAU operation and ongoing evolution of the LMS platform.
• Enable LMS transformation and implementation projects.
• Deliver LMS feature rollouts, testing, adoption and stakeholder engagement.
• Drive skills-based learning at scale via the LMS and related technologies.
• Partner with external vendors, Technology, People and Systems teams for integrations.
• Co-define and maintain the learning technology roadmap to maximise business value.
• Manage internal admin relationships and ensure group-wide consistency.
• Use data, reporting and analytics to monitor learner engagement and identify improvements.
• Ensure a consistent group-wide approach to learning technology standards.

Skills

LMS administration

Stakeholder management

Vendor management

Data analytics

Learning technologies

HR systems integrations

AI capabilities

Job description

You'll be responsible for the strategic ownership, optimisation and future evolution of the Group Learning Management System and learning technology ecosystem.

You'll act as the technical expert and innovation lead, enabling capability growth through technology, skills-based learning, integrations and continuous improvement.

• The technical lead and subject matter expert for our Group LMS administration, configuration and optimisation activities.
• Lead business-as-usual operation and ongoing evolution of the LMS platform.
• Act as a key enabler in the successful delivery of LMS transformation and implementation projects.
• Deliver future LMS feature rollouts, testing, adoption and stakeholder engagement.
• Drive the delivery of a skills-based learning approach at scale through the LMS and associated technologies.
• Partner closely with external vendors, Technology, People and Systems teams to co-deliver system integrations.
• Co-define and maintain the learning technology roadmap to future proof the platform and maximise business value.
• Manage internal admin relationships and maintain group consistent approach.
• Use data, reporting and analytics to monitor learner engagement and identify improvement opportunities.
• Ensure a consistent group-wide approach to learning technology standards.
• Continuously assess the People Technology landscape to identify emerging opportunities, future capabilities and system integration possibilities that enhance learner experience and support a connected skills and talent ecosystem.
• Evaluate emerging learning technologies, automation and AI capabilities to enhance learner experience and drive innovation.
• Significant experience administering an enterprise LMS.
• Experience leading LMS implementations, upgrades or transformation programmes.
• Strong understanding of learning technologies, integrations, reporting and analytics.
• Experience working with HR systems and digital platforms.
• Strong stakeholder management and influencing skills.
• Experience managing third-party technology vendors.
• Experience embedding a skills frameworks and capability development approach via an LMS.

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you.

We're proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process.