Learning & Development Specialist

AXA; Tunbridge Wells; Hybrid; GBP 35,000 - 52,000; Full time

Job summary

AXA in the United Kingdom is seeking a Learning and Development Specialist to drive talent growth across the organisation. You will design, deliver, and evaluate a range of learning initiatives—workshops, e-learning, coaching, and blended approaches—to strengthen capabilities and performance.

You will work with diverse teams, apply adult learning principles, and leverage LMS tools to measure impact. The role requires collaboration with stakeholders, adaptability, and willingness to travel for

Qualifications

• Extensive experience in Learning & Development, including designing and delivering multi-modal training programs.
• Strong knowledge of adult learning principles and instructional design.
• Experience with diverse, global teams and localisation needs.
• Excellent facilitation, communication, and stakeholder engagement.
• Proficient with LMS and authoring tools like Articulate and Camtasia.
• Demonstrated expertise in leveraging AI tools to enhance learning initiatives.
• Skilled in assessing training impact and reporting through analytics.
• Willingness to travel internationally for projects.

Responsibilities

• Develop and deliver diverse learning programs, including workshops and e-learning.
• Conduct training needs analysis to identify skill gaps and development opportunities.
• Support onboarding and induction to ensure successful integration of new employees and managers.
• Design and curate engaging training materials and digital content for varied audiences.
• Collaborate with stakeholders to align learning initiatives with organisational goals.
• Facilitate workshops, webinars, and face-to-face sessions on soft skills, technical, and leadership topics.
• Evaluate training effectiveness using feedback, assessments, and performance metrics.
• Maintain and update learning content, tracking outcomes for continuous improvement.

Skills

L&D

Adult learning

Cross-cultural teams

Facilitation

LMS experience

Articulate & Camtasia

AI in learning

Analytics

Travel willingness

Tools

Articulate

Camtasia

Job description

About AXA:

AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.

AXA Health International offers global healthcare support and protection to individuals and businesses in over 200 countries, backed by more than 55 years of experience through its international hubs.

Job overview:

Join Our Team as a Learning and Development Specialist – Empower Growth at AXA.

Are you passionate about fostering talent and driving organisational development? AXA is seeking a versatile and dedicated Learning and Development Specialist to support the learning needs across our business. In this key role, you’ll design, deliver, and evaluate a wide range of learning initiatives that enhance skills, improve performance, and promote a culture of continuous development. You’ll play a crucial part in shaping the learning strategy for AXA, working across various teams and functions. Your expertise will ensure our people are equipped with the skills they need to succeed, whether through workshops, e-learning, coaching, or blended learning solutions. We value innovative, collaborative, and impact-driven professionals — if that sounds like you, we’d love to connect!

Key responsibilities:

• Develop and deliver diverse learning programs, including workshops and e-learning modules.
• Conduct training needs analysis to identify skill gaps and development opportunities.
• Support onboarding and induction to ensure successful integration of new employees and managers.
• Design and curate engaging training materials and digital content for varied audiences.
• Collaborate with stakeholders to align learning initiatives with organisational goals.
• Facilitate workshops, webinars, and face-to-face sessions on soft skills, technical, and leadership topics.
• Evaluate training effectiveness using feedback, assessments, and performance metrics.
• Maintain and update learning content, tracking outcomes for continuous improvement.

Work arrangements:

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week away from home, moving to three days a week from 1st December 2026. Away from home means attending the office, visiting clients or attending industry events.

We know that some candidates may be discouraged from applying if they don't meet every requirement. If you're excited by this job and the prospect of working at AXA but you're not sure you tick every box, we'd still encourage you to apply.

Your skills & experience:

• Extensive experience in Learning & Development, including designing and delivering multi-modal training programs.
• Strong knowledge of adult learning principles and instructional design best practices.
• Experience working with diverse, global teams, understanding cultural nuances and localisation needs.
• Excellent facilitation, communication, and stakeholder engagement skills.
• Proficient with Learning Management Systems (LMS) and authoring tools like Articulate and Camtasia.
• Demonstrated expertise in leveraging AI tools to enhance learning initiatives.
• Skilled in assessing training impact and generating insightful reports through analytical techniques.
• Flexible and willing to travel for international learning projects.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

We're proud to be an Equal Opportunities Employer and don't discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we're proud to offer access to the AXA Accessibility Concierge.