Learning & Development Specialist

AXA UK; Royal Tunbridge Wells; Hybrid; GBP 42,000 - 56,000; Full time

Job summary

AXA is seeking a Learning and Development Specialist to design, deliver and evaluate a wide range of learning initiatives across the business, from workshops to e-learning and coaching. You will help shape the learning strategy and work with multiple teams to boost capabilities.

The role requires expertise in adult learning, instructional design, LMS tools, and the use of AI to enhance programs. You will travel for international projects as needed, and work the balance of time between home and

Qualifications

• Extensive experience in Learning and Development designing multi-modal programs.
• Strong knowledge of adult learning principles and instructional design.

Responsibilities

• Develop and deliver diverse learning programs, including workshops and e-learning modules.
• Conduct training needs analysis to identify skill gaps and development opportunities.
• Support onboarding and induction for new employees and managers.
• Design and curate engaging training materials and digital content for varied audiences.
• Collaborate with stakeholders to align learning initiatives with organisational goals.
• Facilitate workshops, webinars and face-to-face sessions on soft skills, technical, and leadership topics.
• Evaluate training effectiveness using feedback, assessments and performance metrics.
• Maintain and update learning content, tracking outcomes for continuous improvement.

Skills

Learning & Development

Adult learning principles

Instructional design

Cross‑functional collaboration

Facilitation

Stakeholder engagement

LMS knowledge

Articulate & Camtasia

AI in learning

Tools

LMS

Articulate

Camtasia

Job description

About AXA

AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.

AXA Health International offers global healthcare support and protection to individuals and businesses in over 200 countries, backed by more than 55 years of experience through its international hubs.

Job overview

Are you passionate about fostering talent and driving organisational development? AXA is seeking a versatile and dedicated Learning and Development Specialist to support the learning needs across our business. In this key role, you’ll design, deliver and evaluate a wide range of learning initiatives that enhance skills, improve performance and promote a culture of continuous development. You’ll play a crucial part in shaping the learning strategy for AXA, working across various teams and functions. Your expertise will ensure our people are equipped with the skills they need to succeed, whether through workshops, e-learning, coaching or blended learning solutions. We value innovative, collaborative and impact-driven professionals, if that sounds like you, we’d love to hear from you!

Key responsibilities

• Develop and deliver diverse learning programs, including workshops and e-learning modules.
• Conduct training needs analysis to identify skill gaps and development opportunities.
• Support onboarding and induction to ensure successful integration of new employees and managers.
• Design and curate engaging training materials and digital content for varied audiences.
• Collaborate with stakeholders to align learning initiatives with organisational goals.
• Facilitate workshops, webinars and face-to-face sessions on soft skills, technical, and leadership topics.
• Evaluate training effectiveness using feedback, assessments and performance metrics.
• Maintain and update learning content, tracking outcomes for continuous improvement.

Work arrangements

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week away from home, moving to three days a week from 1st December 2026. Away from home means attending the office, visiting clients or attending industry events.

We know that some candidates may be discouraged from applying if they don't meet every requirement. If you’re excited by this job and the prospect of working at AXA but you’re not sure you tick every box, we’d still encourage you to apply.

Your skills & experience

• Extensive experience in Learning and Development, including designing and delivering multi-modal training programs.
• Strong knowledge of adult learning principles and instructional design best practices.
• Experience working with diverse, global teams, understanding cultural nuances and localisation needs.
• Excellent facilitation, communication, and stakeholder engagement skills.
• Proficient with Learning Management Systems (LMS) and authoring tools like Articulate and Camtasia.
• Demonstrated expertise in leveraging AI tools to enhance learning initiatives.
• Skilled in assessing training impact and generating insightful reports through analytical techniques.
• Flexible and willing to travel for international learning projects.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.