Learning & Development Officer

Birketts; Chelmsford; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

Birketts, a leading professional services firm, is seeking a skilled Learning & Development Trainer to deliver and manage programs for future and junior lawyers. This hands-on role involves designing learning interventions, conducting Training Needs Analysis, and collaborating with stakeholders to meet learning objectives. With a commitment to professional growth, the company offers a supportive work environment and a comprehensive benefits package, including private healthcare and enhanced leave policies.

Benefits

25 days holiday plus Bank Holidays

Private Healthcare with BUPA

Long Service holiday award

Scottish Widows Pension Scheme

Performance Bonus Scheme

Enhanced Maternity/Paternity Leave

Subsidised gym membership

Electric car scheme

Qualifications

• Experience within a professional services environment.
• Demonstrable knowledge of TNA and ROI of learning interventions.
• Strong understanding of Learning & Development and the Training Cycle.

Responsibilities

• Deliver and develop learning interventions and programs in alignment with L&D strategy.
• Carry out Training Needs Analysis and work with external consultants.
• Evaluate the effectiveness of training programs and learning outcomes.

Skills

Coaching

Training Delivery

Interpersonal Effectiveness

Education

CIPD or equivalent recognized training qualification

Job description

Purpose of job

The job holder will be responsible for the development, delivery, and management of programs aimed at predominantly future and junior lawyers and business services professionals. This is a hands-on delivery role.

Accountabilities

1. Delivering and developing learning interventions and programs within the current learning program framework and Future Lawyers Induction programs in line with firm and Learning & Development (L&D) strategy. Liaising with appropriate stakeholders to ensure learning needs are established and met.
2. Managing the future lawyer’s professional qualification requirements in conjunction with Early Careers and Head of L&D.
3. Carrying out Training Needs Analysis (TNA) for targeted skills and development opportunities, working with external consultants, internal SMEs, and delivering some aspects of the program.
4. Designing both formal and informal learning interventions with accompanying materials such as handouts, exercises, and trainer notes.
5. Contributing to and assisting with quality assurance of electronic learning materials.
6. Ensuring the learning environment and resources support learner needs.
7. Preparing the learning environment and resources, including setting up IT equipment where appropriate.
8. Evaluating the effectiveness of training programs and learning outcomes.
9. Maintaining appropriate records of training delivered to ensure data accuracy for the L&D Administrator.
10. Keeping own knowledge and skills up to date, using internal and external resources, and requesting training when necessary.

The candidate

• CIPD or equivalent recognized training qualification (e.g., CIPD/TAP).
• Demonstrable knowledge of TNA and ROI of learning interventions.
• An experienced skills trainer, ideally with experience within a professional services environment.
• Advanced knowledge of L&D best practices and creation of accessible learning interventions.
• Strong coaching and training delivery skills.
• Strong understanding of Learning & Development and the Training Cycle.
• Interpersonal effectiveness.
• Experience working with SMEs and external consultants.

Equal opportunities

At Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize opportunities. We offer a flexible and inclusive work environment with core benefits including:

• 25 days holiday (FTE) plus Bank Holidays
• Long Service holiday award – 1 extra week every 10 years continuous service
• Private Healthcare with BUPA (post-probation)
• Scottish Widows Pension Scheme (5% employer / 5% employee)
• Staff Profit Share and Performance Bonus Scheme
• Salary sacrifice options (Pensions, Profit Share)
• Life Assurance – 4x salary / Permanent Health Insurance
• Paid CSR Day
• Enhanced Maternity/Paternity Leave
• Subsidised gym membership
• Electric car scheme
• Hybrid Working Policy
• Dress for your Day Policy

We embrace a hybrid working model, welcoming applications for flexible, agile, and part-time roles, and are open to discussing your preferred working patterns.

Please note, this job profile is not exhaustive and additional responsibilities may be assigned by your line manager.

Birketts is an Equal Opportunity Employer, committed to diversity and inclusion, and does not tolerate discrimination based on age, disability, sex, race, religion, gender reassignment, marriage or civil partnership, pregnancy, maternity, or sexual orientation.