Learning & Development Administrator

Royal London; Alderley Edge; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

Royal London is seeking a Learning and Development Administrator to support the newly forming L&D team. The role involves coordinating training logistics, managing the LMS, and providing administrative support to enhance employee learning experiences in a hybrid working environment.

Benefits

28 days annual leave

Up to 14% employer matching pension scheme

Private medical insurance

Qualifications

• Previous experience in an HR or L&D administrative role is desirable.
• Strong Microsoft Office skills are essential, particularly in Excel and Outlook.
• Comfortable working with data to support reporting and insights.

Responsibilities

• Act as the first point of contact for L&D-related queries.
• Coordinate and schedule internal and external training programmes.
• Maintain and administer the Learning Management System (LMS).
• Support the L&D team with general administrative tasks.

Skills

Communication

Interpersonal skills

Organisational skills

Attention to detail

Data management

Tools

SAP SuccessFactors

Microsoft Office

Job description

Job Title: Learning and Development Administrator

Contract Type: Permanent

Location: Alderley Park

Working style: Hybrid 50% home/office based

Closing date: 23rd June 2025

Learning at Royal London is evolving. Following a full review of our learning model, we're launching the Royal London Learning Academy and building a new in-house L&D team. Our plans will ensure that we are organised and equipped to support our strategic goals and deliver fully on the empowered development commitment we have made to our colleagues.

We're embracing new tech and modern methods to make learning more accessible, personalised, and future-ready. This is an exciting next step in the evolution of learning at Royal London, ensuring colleagues can advance their careers with us and we have the skills we need to deliver our Purpose and strategy.

We're now hiring passionate L&D professionals and advisors to help shape this journey. We're looking for a proactive, detail-oriented L&D Administrator to support our learning operations. You'll manage training logistics, maintain our LMS, resolve queries, and ensure learning is smooth, accessible, and aligned to business needs.

If you thrive in a fast-paced, collaborative environment and want to grow your career while helping others grow theirs-we'd love to hear from you.

About the role

• Act as the first point of contact for L&D-related queries, ensuring timely resolution or appropriate escalation.

• Coordinate and schedule internal and external training programmes, including logistics, room bookings, and calendar management.

• Maintain and administer the Learning Management System (LMS), ensuring accurate data entry and seamless user experience.

• Support the L&D team with general administrative tasks, including purchase order tracking and invoice processing.

• Communicate effectively with colleagues and suppliers to promote learning opportunities and manage programme logistics.

• Capture and manage learning data to support reporting and insights that inform talent and capability development.

About you

• Previous experience in an HR or L&D administrative role is desirable.

• Familiarity with Learning Management Systems (LMS), ideally SAP SuccessFactors, is advantageous.

• Strong Microsoft Office skills are essential, particularly in Excel and Outlook.

• Excellent communication and interpersonal skills, with the ability to work collaboratively across teams.

• Highly organised with strong attention to detail and the ability to manage multiple tasks effectively.

• Comfortable working with data to support reporting and insights; numerate and commercially aware.

About Royal London

We're the UK's largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We've always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits

Inclusion, diversity and belonging

We're an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected - whatever their background.