Learning and Teaching Support Officer - Grade 6

University of Liverpool; Liverpool; On-site; GBP 34,000 - 39,000; Full time

Job summary

The University of Liverpool seeks a Student Learning and Teaching Support Officer in the Institute of Population Health to support students across Psychology, Primary Care and Mental Health, Public Health Policy and Systems, and Health Data Science. You will be a primary contact for students facing wellbeing or performance issues and guide them through relevant university procedures.

A degree is required, with HE student administration experience and strong communication to build relationships

Qualifications

• Degree (or equivalent qualification) with experience in student administration in Higher Education.
• Experience providing advice, guidance and support to students.
• Excellent communication skills and ability to build relationships within the Institute and across the University.

Responsibilities

• Act as main point of contact for students in the Institute experiencing wellbeing or performance issues.
• Guide students through relevant procedures and signpost to specialist support and welfare services.

Skills

Student support

Communication

Higher Education experience

Education

Bachelor's degree

Job description

We are seeking to recruit a Student Learning and Teaching Support Officer within the Institute of Population Health to support students in the Departments of Psychology, Primary Care and Mental Health, Public Health Policy and Systems and Health Data Science. Working closely with academic and professional services colleagues, as well as another LTSO, you will act as a main point of contact for students within the Institute experiencing issues that are impacting on their wellbeing and performance, guide them through relevant procedures and signpost them to specialist support and welfare services within the University. You should have a degree (or equivalent qualification / relevant professional experience), with experience of working in student administration in the Higher Education sector and providing advice, guidance and support to students. You should have a good understanding of issues affecting students' learning experience in a diverse Higher Education environment, have excellent communication skills, with the ability to build effective working relationships both within the Institute and across the University.

Commitment to Diversity

The University of Liverpool is committed to enhancing workforce diversity. We actively seek to attract, develop, and retain colleagues with diverse backgrounds and perspectives.

We welcome applications from all genders/gender identities, Black, Asian, or Minority Ethnic backgrounds, individuals living with a disability, and members of the LGBTQIA+ community.

This post is fixed term until 31 st August 2027.

£33,951 to £38,784 per annum