Learning and Improvement Manager HCC625180

Hampshire County Council; Winchester; Hybrid; GBP 51,000 - 56,000; Full time

Benefits offered by this job

Health programme

Pension scheme

Generous annual leave

Job summary

Hampshire County Council in Winchester is seeking a Learning and Improvement Manager to lead learning and review across Adults' Health and Care. You will oversee complex reviews, provide professional oversight, and translate findings into practical service improvements.

You will build strong relationships with coroners, safeguarding partners and operational services, coaching colleagues to develop practice and ensure high-quality outcomes in a hybrid work setting.

Qualifications

• Registered social worker with current Social Work England status.
• Experience in adult social care with responsibility for reviews and learning outputs.
• Strong knowledge of legal frameworks and safeguarding processes.
• Ability to translate learning into service improvements.
• Excellent report writing for diverse audiences.
• Experience quality assuring and challenging practice where needed.
• Ability to coach and mentor colleagues across teams.
• Proven relational skills across organisational boundaries.

Responsibilities

• Lead and coordinate Learning and Review activity across Adults' Health and Care, including Coroners' work and safeguarding reviews.
• Undertake complex reviews and investigations, producing high-quality reports and learning outputs.
• Provide professional oversight and quality assurance across the Directorate.
• Identify themes and translate findings into practical recommendations and training.
• Build relationships with key stakeholders and partners.
• Coach and support colleagues to develop practice and consistency.
• Use data to monitor activity and evaluate impact for service improvement.
• Contribute to guidance, training and practice frameworks across the team.

Skills

Social Work England registration

Adult social care experience

Care Act 2014 knowledge

Analytical skills

Written communication

Quality assuring work

Coaching and mentoring

Stakeholder relationship building

Education

Social Work qualification

Job description

Learning and Improvement Manager HCC625180

Joining our newly established Principal Social Worker (PSW) Team as a Learning and Improvement Manager, you’ll play a pivotal role in strengthening practice, learning and quality across Adults' Health and Care.

This specialist practice leadership role sits at the heart of our Learning and Review function, supporting the coordination and oversight of responses to Coroners' process, serious incidents, Safeguarding Adults Reviews, Domestic Abuse Related Death Reviews and other statutory and discretionary reviews. Working closely with colleagues across the PSW Team, operational services and partner organisations, you'll ensure learning is translated into meaningful service improvement that enhances outcomes for people who draw on care and support, carers and staff.

This role offers you a varied, high-profile and rewarding opportunity to influence practice across the organisation while helping to build a culture of reflective learning, continuous improvement and professional excellence.

What you’ll do:

• Lead and coordinate Learning and Review activity across Adults' Health and Care, including Coroners' work, serious incidents, Safeguarding Adults Reviews, Domestic Abuse Related Death Reviews and other statutory and non-statutory reviews.
• Undertake complex, sensitive and high-profile reviews and investigations, producing high-quality reports, statements, recommendations and learning outputs.
• Provide professional oversight, advice and quality assurance, ensuring review activity is delivered consistently, proportionately and in line with legal and organisational requirements.
• Identify themes, trends, strengths and learning from review activity, translating findings into practical recommendations, guidance, training and service improvements.
• Build and maintain effective relationships with HM Coroner's Service, Legal Services, safeguarding partners, operational services and other key stakeholders.
• Coach, mentor and support colleagues undertaking reviews, investigations and reports, helping to build confidence, capability and consistency across the Directorate.
• Use data, insight and performance information to monitor activity, evaluate impact, provide assurance and contribute to the wider priorities of the Principal Social Worker Team.
• Contribute flexibly to the wider work of the Principal Social Worker Team, including developing and embedding guidance, training and practice frameworks that promote consistently high-quality social work practice across Adults’ Health and Care.

What we’re looking for:

You’ll be an experienced and credible social work professional with a passion for learning, improvement and practice leadership.

You’ll bring:

• Current registration with Social Work England and a recognised Social Work qualification.
• Significant experience within adult social care, safeguarding or a related environment, including undertaking or supporting complex reviews, investigations, audits or learning activity.
• Strong knowledge of the Care Act 2014, adult safeguarding responsibilities, statutory review processes and the wider legal and professional framework.
• Excellent analytical skills, with the ability to identify themes, evaluate complex information and translate learning into meaningful service improvements.
• Outstanding written communication skills, with experience producing high-quality reports, statements and recommendations for a range of audiences.
• Experience of quality assuring work, providing professional challenge and supporting others to develop their practice.
• Strong coaching, mentoring and relationship-building skills, with the ability to influence across organisational and partnership boundaries.
• Excellent organisational skills, resilience and emotional awareness, combined with a commitment to strengths-based, person-centred and anti-discriminatory practice.

Why join us:

• Be part of a newly established Principal Social Worker Team that is shaping practice excellence across Adults' Health and Care.
• Work on diverse, complex and high-profile cases that offer challenge, variety and professional fulfilment.
• Join a supportive, collaborative and highly skilled team that values professional curiosity, reflective practice and continuous learning.
• Help create a culture where learning drives meaningful and lasting change, improving outcomes for the people we support.
• Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice.
• A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. Find more information here.

Applicants can expect to hear from us within two weeks of the advertised closing date.

Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying.

Other roles you may have experience of may include: Practice Improvement Manager, Practice Development Manager, Quality Assurance Manager, Review and Improvement Officer, Quality and Assurance Officer, Learning and Development Manager, Safeguarding Adults Manager

Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

Company Information

Company: Hampshire County Council Salary: £50,564 to £56,219 a year Hours: Full-time Location: Winchester, SO23 8UJ Working pattern: Hybrid - 4 days remote Job type: Permanent Posting date: 26 Oct 2026 Closing date: 9 Nov 2026