Learning and Development Officer

Social Work England; Sheffield; Hybrid; GBP 30,000 - 31,000; Full time

Benefits offered by this job

Hybrid working

25 days annual leave

NEST pension scheme (up to 10%)

Life insurance

Cycle to work scheme

TIDE inclusive culture

Job summary

Social Work England is seeking a Learning and Development Officer to support people and managers across the business, acting as the first contact for day-to-day people matters and helping deliver the people plan.

The role focuses on leading induction development, organising learning programmes, designing workshops, and reporting on impact. Strong communication, data analysis, and MS Office proficiency are essential in a fast-paced environment.

Qualifications

• CIPD Level 3 qualification or working towards, or equivalent HR/LD experience.
• Experience delivering learning and development programmes.
• Experience collating and analysing learning data for reporting.
• Excellent written and verbal communication with stakeholders.

Responsibilities

• Lead on development and delivery of induction processes.
• Organise and implement learning programmes with stakeholders.
• Design, deliver and evaluate workshops and course materials.
• Produce evaluations and reporting on learning interventions.
• Sourcing external providers and managing procurement as needed.
• Manage day-to-day people and development inquiries and escalations.
• Generate monthly/quarterly people data for leaders and partners.
• Oversee people development systems and data accuracy.

Skills

Learning & development data analysis

Communication

Time management

Stakeholder engagement

Education

CIPD Level 3 qualification (or working towards)

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Teams

Job description

Social Work England is the specialist regulator for social work in England, focused on enabling positive change in social work. Every day, social workers support millions of people to improve their chances in life. We believe in the power of collaboration and share a common goal with those we regulate – to protect the public, enable positive change and ultimately improve people’s lives.

This role will be providing support to our people and managers across the business on people and development activities. Being an ambassador for the people and development team, as the first point of contact for day to day people matters. This role plays a pivotal part in delivering our people plan and promoting confidence in the people and development team. The role is predominantly the first point of contact for our people and leaders to ensure we are working in a good way and are a great place to work. This role will work closely with the people officer, our people and development support officer and across other teams such as finance, to ensure the day to day runs smoothly and key objectives are met.

What you will do

• Lead on the development, delivery and regular review of our induction process, ensuring it is fit for purpose.
• Lead on organising and implementing programmes of learning that support the sharing of internal knowledge and expertise, with input from key stakeholders.
• Design, deliver and facilitate workshop materials as required and agreed with the people development business partners
• Design course evaluations and provide evaluation reporting, promoting organisational understanding of the impact of learning interventions and programmes
• Research and source external training providers using the managed learning framework, assisting with the procurement of training providers where required
• Oversight and delegation of day-to-day people and development tasks, ensuring enquiries are answered in a timely manner, dealing with escalations from the people and development support officer and escalating further where necessary.
• Produce monthly and quarterly data, as requested, to our people and people development business partners, to support our reporting to our senior leaders and identifying areas for improvement. Escalate as appropriate.
• Oversight of our people development systems and platforms, ensuring accuracy of data and timely reporting, including Enable and Grow.
• Coordinate the delivery, ongoing maintenance and improvement of our induction process, ensuring materials and activities are up to date and effective.
• Compile monthly and quarterly people data for reporting purposes, identifying emerging patterns for escalation
• Build positive and collaborative working relationships with colleagues at all levels.
• Represent the People and Development team in a professional, supportive and solutions-focused way.

Your skills, knowledge and experience

At Social Work England, our values are at the heart of everything we do. We are collaborative, curious, inclusive, confident and reflective. We’re looking for someone who can embody these values, inspire others, and contribute to our ambition to be an innovative, transparent and responsive regulator that makes a real difference to people’s lives.

To be successful as a Learning and Development Officer you will need:

• A CIPD Level 3 qualification (or working towards), or equivalent HR, or Learning and Development experience in a people-focused role.
• Experience gathering information and providing clear, practical learning and development advice.
• Experience of delivering learning and development programmes.
• Experience collating, analysing and interpreting learning and development data (e.g., course trends, Return On Investment) to support reporting and informed decision-making.
• Confidence in using Microsoft Word, Excel, PowerPoint and Outlook, and familiar with remote meeting platforms such as Teams.
• To be a great communicator and relationship builder, with clear written communication skills and the ability to work with colleagues at all levels.
• Be able to prioritise workload, manage competing demands and organise own diary in a fast-paced environment.
• Commitment to equality, diversity and inclusion, ensuring HR practices and processes are fair, accessible and inclusive

The Benefits

• A contributory NEST pension scheme, with employer contribution of up to 10%.
• Life insurance, an employee recognition scheme and cycle to work scheme.
• Hybrid working, with a minimum of two days per week in the office.
• 25 days annual leave, rising with service to 30 days per annum, plus bank holidays.
• The option to purchase up to an additional 5 days of annual leave per annum.
• A TIDE award winning inclusive culture, made up of staff networks, social events and forums.

Details

• Job type: Permanent
• Working pattern: Full time. We offer flexible working subject to business need.
• Salary:£30,080 per year, rising to £31,262 per year after successful completion of a 6-month probationary period.
• Location: Sheffield/Hybrid