Learning and Development Manager

JR United Kingdom; City Of London; On-site; GBP 55,000; Full time

Job summary

A prestigious luxury hotel group in central London seeks a Learning & Development Manager to enhance its training culture across multiple locations. This pivotal role requires designing engaging programs that foster excellence and personal development in the hospitality environment.

Qualifications

• Experience in a similar role within luxury or 5-star hospitality.
• Passionate about developing people and enhancing service experiences.
• Proactive and collaborative working style.

Responsibilities

• Deliver impactful learning initiatives across departments and hotel locations.
• Design training sessions that enhance operational excellence.
• Collaborate with departments to create bespoke training that aligns with business needs.

Skills

Communication

Presentation

Collaboration

Job description

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Learning and Development Manager, london (city of london)

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Client:

COREcruitment Ltd

Location:

london (city of london), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

16.06.2025

Expiry Date:

31.07.2025

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Job Description:

Learning & Development Manager – Luxury Hotel Group

Central London | Salary: Up to £55,000 + Excellent Benefits

A prestigious luxury hotel group in the heart of London is seeking an exceptional Learning & Development Manager to join its dynamic Human Resources team.

Renowned for redefining contemporary luxury, our hotels combine striking design, intuitive service, and unforgettable guest experiences.

About the Role

As Learning & Development Manager, you'll play a pivotal role in shaping the learning culture across multiple luxury properties. You'll design and deliver engaging training programmes that drive service excellence, develop leadership capabilities, and foster a culture of continuous improvement.

Key Responsibilities

• Deliver impactful learning initiatives across all departments and hotel locations
• Design creative and interactive training sessions that support operational excellence
• Collaborate with department heads to deliver bespoke training aligned with business needs
• Support service innovation and quality improvement through targeted learning strategies
• Act as a champion for personal development, inspiring a culture of growth and learning

What We're Looking For

• Previous experience in a similar role within a luxury or 5-star hospitality environment
• Outstanding presentation and communication skills
• A passion for developing people and delivering memorable service experiences
• A proactive, approachable and collaborative style
• Ability to balance strategic thinking with hands-on delivery