Learning and Development Coordinator

Portsmouth Water; Havant; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

25 days annual leave + bank holidays

Pension up to 15%

Non-contractual bonus up to 6%

Life assurance 4x salary

Wellbeing support

Job summary

Portsmouth Water is seeking a Learning & Development Coordinator on a 12‑month fixed‑term basis to support planning, coordination, distribution and recording of training across the business. The role focuses on SEMD training under Security & Emergency Measures Direction 2022, ensuring readiness and compliant records.

You will work with managers and subject matter experts to design content, maintain training plans and deliver reliable coordination across multiple workstreams in a regulated

Qualifications

• Previous experience in a training coordination, learning administration or similar coordinator-level role.
• Experience using content creation tools, specifically Articulate 360.
• Good understanding of training administration, scheduling, attendance tracking and record management.
• Strong systems capability, including confidence using Microsoft Office, training systems, spreadsheets, document management systems and reporting tools.
• Ability to maintain accurate records and produce clear training reports for managers and stakeholders.
• Strong organisational and coordination skills, with the ability to manage multiple priorities and deadlines.
• Excellent attention to detail and a methodical approach to data, documentation and compliance activity.
• Effective written and verbal communication skills, with the ability to explain requirements clearly and follow up actions professionally.
• Ability to work collaboratively with operational teams, subject matter experts, managers and external training providers.
• Ability to handle sensitive or security-related information appropriately and maintain confidentiality.
• Proactive, reliable and customer-focused approach, with a commitment to continuous improvement and high-quality service delivery.

Responsibilities

• Coordinate SEMD Training Requirements and design/create SEMD training content.
• Manage distribution of training materials, attendance and completion, and provide reports to evidence completion and compliance.
• Coordinate mandatory, technical and regulatory training across the business, including scheduling and reminders.
• Maintain training information in relevant systems, produce reports and dashboards, support audit preparation.

Skills

Organisation & coordination

Communication

Attention to detail

Tools

Articulate 360

Microsoft Office

Training systems

Job description

We’re making a difference: Together, we can ensure that there is enough water for everyone, now and in the future.

Portsmouth Water are delighted to have an opening for a Learning & Development Coordinator on a 12-month fixed-term basis, to support the effective planning, coordination, distribution and recording of training across the business. This is a project-based role, that will have a specific focus on supporting our responsibilities under the Security & Emergency Measures Direction 2022, ensuring SEMD Training Requirements are coordinated, managed and recorded in line with internal arrangements and regulatory expectations.

You will work closely with operational managers, subject matter experts and support functions to design and create content, maintain training plans, monitor completion, coordinate training activity and ensure accurate records are available to demonstrate compliance. Whilst in role, you will also support the coordination of mandatory, technical and regulatory training requirements, helping ensure colleagues have the right skills, knowledge and awareness to carry out their roles safely, effectively and in line with company requirements.

The role requires strong organisation, attention to detail and confidence using systems in order to maintain clear training processes, support audit readiness and provide reliable coordination across multiple workstreams in a regulated environment.

What will you be doing?

• SEMD Training: Coordinate SEMD Training Requirements, ensuring relevant colleagues receive appropriate training and awareness in line with company requirements under the Security & Emergency Measures Direction 2022. You will also be required to design and create SEMD training content in this role.
• Training Management & Records: Manage the distribution of training materials, coordinate attendance and completion, maintain accurate training records, and provide reports to evidence completion, gaps and compliance status.
• Mandatory, Technical & Regulatory Training: Support the coordination of mandatory, technical and regulatory training requirements across the business, including scheduling, tracking, reminders, escalation of overdue activity and liaison with internal and external providers.
• Systems, Reporting & Compliance Support: Maintain training information in relevant systems, produce accurate reports and dashboards, support audit preparation, and ensure training data is complete, current and easy to access.
• Communication & Collaboration: Build effective working relationships with managers, subject matter experts and stakeholders, supporting clear communication of training expectations, deadlines and completion requirements.

What do you need?

• Previous experience in a training coordination, learning administration or similar coordinator-level role
• Experience using content creation tools is essential, specifically Articulate 360 which would be preferred
• Good understanding of training administration, scheduling, attendance tracking and record management
• Strong systems capability, including confidence using Microsoft Office, training systems, spreadsheets, document management systems and reporting tools
• Ability to maintain accurate records and produce clear training reports for managers and stakeholders
• Strong organisational and coordination skills, with the ability to manage multiple priorities and deadlines
• Excellent attention to detail and a methodical approach to data, documentation and compliance activity
• Effective written and verbal communication skills, with the ability to explain requirements clearly and follow up actions professionally
• Ability to work collaboratively with operational teams, subject matter experts, managers and external training providers
• Ability to handle sensitive or security-related information appropriately and maintain confidentiality
• Proactive, reliable and customer-focused approach, with a commitment to continuous improvement and high-quality service delivery.

If you are successful for the role, you will be required to undergo Baseline Personnel Security Standard (BPSS) pre‑employment checks that will include a basic disclosure check. Depending on the role, you may also be required to go through the national security vetting process for either a CTC or SC clearance check. Any offer of employment is conditional upon completion and receipt of satisfactory checks.

We recognise people want to work in a variety of different ways, and that’s why we’re happy to consider flexible working arrangements. Please feel free to talk to us at interview about the flexibility you may be looking for.

We’re committed to equality, diversity and inclusion, and we actively encourage applications from all sections of society.

Please be aware, the Company has a responsibility to ensure that all employees are eligible to live and work in the UK.

Due to the high volume of applications we may receive we’re unable to respond to every applicant individually. If your application is of interest, we’ll usually be in touch within 4 weeks of receiving it.

What can Portsmouth Water offer you?

At Portsmouth Water, we believe in rewarding our people. Here’s just a taste of what’s waiting for you when you join the team:

• Holidays Made Better Enjoy 25 days of annual leave, plus bank holidays, giving you plenty of time to relax, recharge, and explore.
• A Pension That Works for You We’ll help secure your future with a generous pension scheme, contributing up to 15% – because your tomorrow matters as much as your today.
• Performance Pays Off You could earn a non-contractual bonus of up to 6% of your basic salary, linked to company performance – because when we succeed together, you should benefit too.
• Family Comes First Whether you’re welcoming a new arrival through birth or adoption, we’ve got your back with enhanced maternity, paternity, and adoption leave and pay.
• Social Events All expenses covered summer and winter social events.
• Peace of Mind, Always Our life assurance scheme gives your loved ones extra security, with a 4x salary lump sum benefit in case the unexpected happens.
• Comprehensive Wellbeing Support Whether you need confidential mental health and wellbeing advice 24/7 through the Employee Assistance Programme, or physical health support via our Virtual GP service (available 8am-10pm, 7 days a week for you and your immediate family), help is always close at hand with the HealthHero app.
• PW Perks – Treat Yourself! Enjoy exclusive discounts at thousands of retailers, plus exciting benefits like:
  • Electric Vehicle Scheme (after 1 year)
  • Cycle to Work Scheme
  • Health Cash Plan…and so much more!