Learner & Stakeholder Engagement Advisor

FIND; Nottingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading training organization in Nottingham is seeking a Learner and Stakeholder Engagement Advisor. This role involves engaging with learners and employers to enhance employment opportunities. You will conduct screenings, provide information and guidance, and ensure adherence to equality practices. The position requires travel across the East Midlands and offers some home working flexibility.

Qualifications

• Experience in learner and employer engagement.
• Driving licence and own transport required.

Responsibilities

• Identify potential learners through engagement with job centres and referral partners.
• Deliver effective customer service to learners and organizations.

Skills

Learner Engagement

Employer Engagement

Customer Service

IT Skills

Education

IAG Level 2 Qualification

Grade 4 English or Level 2 Functional Skills

Tools

MS Office

Excel

Job description

Job Description

FIND is supporting a well-established training organization based in Nottingham to hire a Learner and Stakeholder Engagement Advisor. Our client offers a range of employment-related training, including Full-Time Programmes, Apprenticeships, Employability, Adult Learning Loans, and work experience opportunities for adults and young people from diverse backgrounds to enhance their employment potential and qualifications. The role is based in Nottingham with travel across the East Midlands (e.g., jobcentres, referral partners, and employers) with some scope for occasional home working.

Main purpose

1. Identify potential learners for training programmes through various methods, including engagement with job centres, referral partners, and direct applicants.
2. Conduct screening and provide high-quality IAG to ensure suitability before enrolling learners onto training programmes.
3. Engage with employers to identify recruitment needs and offer a SWAP service.
4. Deliver effective and efficient customer service to external and internal customers, including learners, outside organizations, and staff.
5. Ensure adherence to Equality & Diversity practices in all activities, especially when dealing with learners and handling telephone calls.

Applicants must have

• Experience in learner and employer engagement
• Minimum of an IAG Level 2 qualification
• Good IT skills with knowledge of MS Office and Excel
• A minimum of grade 4 English or Level 2 Functional Skills
• Driving licence and own transport

Applicants will ideally have

• Knowledge of the training sector, especially ASF/employability, apprenticeships, and funded programmes