Learner Mentor

Acorn Training Ltd; Bolton; On-site; GBP 24,000 - 26,000; Full time

Job summary

An established industry player is seeking a dedicated Learning Support Mentor to empower adult learners on their educational journey. In this vital role, you will provide personalized support, helping learners overcome challenges and achieve their goals. Your expertise in mentoring, coaching, and understanding diverse learning needs will be essential in fostering a positive and motivating learning environment. This position offers a unique opportunity to make a significant impact on learners' lives, guiding them through their educational paths with empathy and professionalism. Join a team committed to inclusivity and excellence in education, where your contributions will be valued and recognized.

Qualifications

• Experience in mentoring or coaching roles within adult education is essential.
• Strong knowledge of learner safeguarding and welfare requirements is crucial.

Responsibilities

• Provide guidance and support to learners throughout their learning journey.
• Facilitate learning support interviews and assess learners' needs.

Skills

Communication Skills

Interpersonal Skills

Active Listening

Problem-Solving

Organizational Skills

Empathy

Motivational Skills

Education

Level 2/3 Learning Support Qualification

GCSE in English and Maths

Full Driving Licence

L4 Subject Specific Qualification

L3 Teaching Qualification

Job description

Department: AEB

Location: Bolton

Compensation: £24,000 - £26,000 / year

Description

We reserve the right to close this advertisement at any time if we receive suitable applications for the role. To provide guidance and support to learners throughout their learning journey, playing a crucial role in helping them achieve their learning goals, stay motivated, and overcome any obstacles they may face during their programme.

Key Responsibilities and Key Performance Indicators

• Working with curriculum delivery teams to provide support related information which will help ensure learners are on appropriate programmes of learning based on their individual learning need.
• Facilitating learning support interviews and initial assessment/Cognassist activities following referral by curriculum colleagues, identifying learning support needs and evaluating support requirements.
• Working with curriculum delivery teams to identify learners that may become or are 'at risk' of not achieving.
• Producing accurate records of learning support activities and ensuring appropriate individual learning support plans and strategies are generated, monitored, and updated in a timely manner.
• Providing learning support for learners on a 1:1 basis, in small groups and to individuals within large groups in classroom settings as required.
• Providing opportunities for learners to experience independent learning and encourage them where possible to become self-reliant.
• Providing 'off-site' support for learners participating in apprenticeships, work placements or bespoke programmes where required.
• Coordinating the referral process of exam adjustment assessments for case loaded ALS learners.
• Facilitating 12 weekly and annual reviews for learners with EHCPs in a timely manner.

Key Performance Indicators

• Timely Paperwork Submission Rate: the percentage of compliant documentation submitted within the designated timeframe.
• Audit Compliance Rate: the quality and accuracy of submitted records by measuring the percentage of records that meet the auditing standards.
• Learner Feedback Rating: the satisfaction level of learners based on the quality and standard of the support received.
• Timely Contact Rate: the percentage of learners contacted within 48 hours of referral.
• Learner Progress Rate: the progress made by learners in receipt of learning support.

Skills, Knowledge and Expertise

Qualifications and specific training

• Level 2/3 Learning Support or mentoring/coaching qualification (essential)
• GCSE grade A*-C (or equivalent) in English and Maths (essential)
• Full driving licence (essential)
• L4 subject specific qualification (desirable)
• L3 teaching qualification (PTLLS, AET etc) (desirable)

Experience

• Previous experience in a mentoring, coaching, or counselling role, within adult education (essential)
• Experience in working with adult learners from diverse backgrounds and supporting their individual needs (essential)
• Experience in maintaining accurate records, completing administrative tasks, and managing confidential information (essential)
• Familiarity with conducting assessments, monitoring learner progress, and providing constructive feedback (essential)
• Experience of collaborating with other professionals, such as trainers, tutors, and support staff (essential)
• Experience assessing and working with SPLD (desirable)
• Previous experience of managing learners with challenging behaviours (desirable)

Knowledge

• Strong knowledge of learner Safeguarding and Welfare requirements (essential)
• Knowledge of various learning styles and strategies to support diverse learners (essential)
• Familiarity with relevant policies and procedures related to learner support and safeguarding (essential)
• Understanding of educational systems, learning theories, and principles of effective mentoring (desirable)

Skills

• Excellent communication skills, both verbal and written, with the ability to adapt communication style to suit different individuals and situations (essential)
• Strong interpersonal skills (essential)
• Active listening skills (essential)
• Effective problem-solving and critical thinking abilities (essential)
• Organisational and time management skills (essential)
• Empathy and patience to support learners through challenges and provide emotional support (essential)
• Ability to motivate and inspire learners, fostering a positive learning environment (essential)

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, ethnic or social origin, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, reasonable adjustments can be taken to ensure equal opportunities for candidates with disabilities or special needs.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Please get in contact with [e-mail] to discuss alternative options you may require, or alternative application methods.