Learner Mentor

TN United Kingdom; Bolton; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Learning Support Mentor to empower learners in their educational journey. This role involves working closely with curriculum delivery teams to ensure that each learner receives tailored support based on their unique needs. You will facilitate assessments, coordinate learning plans, and provide one-on-one assistance, fostering an inclusive and supportive environment. Ideal candidates will possess strong communication skills, a passion for education, and a commitment to helping learners thrive. Join this forward-thinking organization and make a meaningful impact in the lives of adult learners.

Qualifications

• Essential qualifications in learning support or mentoring.
• Experience in adult education and maintaining records.

Responsibilities

• Support learners with individual learning needs and monitor progress.
• Facilitate assessments and provide off-site support when needed.

Skills

Verbal Communication

Written Communication

Interpersonal Skills

Problem-Solving

Organisational Skills

Empathy

Motivational Skills

Education

Level 2/3 Learning Support Qualification

GCSE in English and Maths

L3 Teaching Qualification

Job description

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Key Responsibilities and Key Performance Indicators

1. Working with curriculum delivery teams to provide support related information which will help ensure learners are on appropriate programmes of learning based on their individual learning needs.
2. Facilitating learning support interviews and initial assessment/Cognassist activities following referral by curriculum colleagues, identifying learning support needs and evaluating support requirements.
3. Working with curriculum delivery teams to identify learners that may become or are ‘at risk’ of not achieving.
4. Producing accurate records of learning support activities and ensuring appropriate individual learning support plans and strategies are generated, monitored, and updated in a timely manner.
5. Providing learning support for learners on a 1:1 basis, in small groups, and within large groups in classroom settings as required.
6. Providing opportunities for learners to experience independent learning and encouraging them to become self-reliant where possible.
7. Providing ‘off-site’ support for learners participating in apprenticeships, work placements, or bespoke programmes where required.
8. Coordinating the referral process of exam adjustment assessments for case-loaded ALS learners.
9. Facilitating 12-weekly and annual reviews for learners with EHCPs in a timely manner.

Key Performance Indicators

1. Timely Paperwork Submission Rate: the percentage of compliant documentation submitted within the designated timeframe.
2. Audit Compliance Rate: the quality and accuracy of submitted records by measuring the percentage of records that meet auditing standards.
3. Learner Feedback Rating: the satisfaction level of learners based on the quality and standard of support received.
4. Timely Contact Rate: the percentage of learners contacted within 48 hours of referral.
5. Learner Progress Rate: the progress made by learners receiving learning support.

Skills, Knowledge, and Expertise

Qualifications and specific training

1. Level 2/3 Learning Support or mentoring/coaching qualification (essential)
2. GCSE grade A*-C (or equivalent) in English and Maths (essential)
3. Full driving licence (essential)
4. L3 teaching qualification (PTLLS, AET, etc.) (desirable)

Experience

1. Previous experience in a mentoring, coaching, or counselling role within adult education. (essential)
2. Experience working with adult learners from diverse backgrounds and supporting their individual needs. (essential)
3. Experience in maintaining accurate records, completing administrative tasks, and managing confidential information. (essential)
4. Familiarity with conducting assessments, monitoring learner progress, and providing constructive feedback. (essential)
5. Experience collaborating with other professionals such as trainers, tutors, and support staff. (essential)
6. Experience assessing and working with SPLD. (desirable)
7. Previous experience managing learners with challenging behaviours. (desirable)

Knowledge

1. Strong knowledge of learner safeguarding and welfare requirements. (essential)
2. Knowledge of various learning styles and strategies to support diverse learners. (essential)
3. Familiarity with relevant policies and procedures related to learner support and safeguarding. (essential)
4. Understanding of educational systems, learning theories, and principles of effective mentoring. (desirable)

Skills

1. Excellent verbal and written communication skills, with the ability to adapt style to different individuals and situations. (essential)
2. Strong interpersonal skills. (essential)
3. Effective problem-solving and critical thinking abilities. (essential)
4. Organisational and time management skills. (essential)
5. Empathy and patience to support learners through challenges and provide emotional support. (essential)
6. Ability to motivate and inspire learners, fostering a positive learning environment. (essential)

We welcome applications from all suitably-qualified candidates, regardless of gender, disability, marital or parental status, ethnic or social origin, religion, belief, or sexual orientation. During recruitment, reasonable adjustments can be made to ensure equal opportunities for candidates with disabilities or special needs.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Please contact [emailprotected] to discuss alternative options or application methods.