Learner Engagement Officer - Dagenham Centre

LT Selection; Greater London; On-site; GBP 17,000 - 28,000; Full time

Benefits offered by this job

Company bonus scheme

33 days annual leave

Enhanced pension contribution

Family-friendly working environment

Life assurance (3x salary)

Ongoing training and career prog.

Funded professional qualifications

Job summary

Zohorecruit is seeking a Learner Engagement Officer for a leading national apprenticeship and training provider in Watford. The role is full-time and permanent with a hybrid working arrangement, requiring 1-2 days per week at the local training centre.

You will build relationships with learners and employers, conduct progress reviews, monitor achievement, and coordinate support to ensure successful apprenticeship outcomes. Full training will be provided.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organisational and administration skills.
• High level of accuracy and attention to detail.
• Self-motivated with the ability to work independently.
• Strong time management and prioritisation skills.
• Proactive, professional and flexible approach.
• Confident using IT systems and maintaining accurate records.

Responsibilities

• Conduct regular learner progress reviews with apprentices and employers.
• Monitor learner progress and maintain electronic records.
• Identify learners requiring additional support and coordinate interventions.
• Liaise with specialist tutors and coaches to support learner development.
• Chase outstanding reviews, documentation and learner submissions.
• Provide advice and guidance to learners and employers throughout the apprenticeship.
• Promote compliance with apprenticeship standards and funding requirements.
• Deliver excellent customer service and build strong employer relationships.
• Support quality improvement activities and occasional examination invigilation.

Skills

Communication

Interpersonal skills

Organisational skills

Administration

Time management

IT literacy

Independent working

Proactive attitude

Job description

• Industry Education / Apprenticeships / Fire & Security Training
• Salary up to 28000
• Country United Kingdom
• Postal Code RM10

Job Description

A leading national apprenticeship and training provider is seeking an engaging and organised Learner Engagement Officer to join its growing team on a full-time, permanent basis.

This is an excellent opportunity for someone who enjoys building relationships, supporting learners and working closely with employers to ensure successful apprenticeship outcomes. Previous apprenticeship or education experience is welcomed but not essential, as full training will be provided.

This position supports learners throughout their apprenticeship journey by conducting regular progress reviews, monitoring achievement against targets, identifying additional support needs and acting as the first point of contact for both learners and employers.

This opportunity is aligned to the Watford area and offers a hybrid working arrangement, with approximately 1-2 days per week based at the local training centre.

Key Responsibilities

• Conduct regular learner progress reviews with apprentices and employers.
• Monitor learner progress and maintain accurate electronic records.
• Identify learners requiring additional support and coordinate appropriate interventions.
• Liaise with specialist tutors and coaches to support learner development.
• Chase outstanding reviews, documentation and learner submissions.
• Provide advice and guidance to learners and employers throughout the apprenticeship.
• Promote compliance with apprenticeship standards and funding requirements.
• Deliver excellent customer service and build strong employer relationships.
• Support quality improvement activities and occasional examination invigilation.

Person Specification

• Excellent communication and interpersonal skills.
• Strong organisational and administration skills.
• High level of accuracy and attention to detail.
• Self-motivated with the ability to work independently.
• Strong time management and prioritisation skills.
• Proactive, professional and flexible approach.
• Confident using IT systems and maintaining accurate records.

Salary & Benefits

• Company bonus scheme.
• 33 days annual leave plus Christmas shutdown.
• Enhanced pension contribution.
• Family-friendly working environment.
• Life assurance (3x salary).
• Ongoing training and career progression.
• Funded professional qualifications.

Safer Recruitment

This role is subject to safer recruitment practices and satisfactory pre-employment checks, including references, right to work verification, DBS clearance and qualification checks where applicable.