Leakage Performance Analyst – Hybrid, Data-Driven

Pertemps; Ashford; Hybrid; GBP 34,000 - 38,000; Full time

Benefits offered by this job

Salary £34,320–£38,000 per annum

26 days holiday plus bank holidays

Generous Pension Scheme

Health and wellbeing benefits

Job summary

Thames Water is seeking a Leakage Optimisation Analyst to monitor leakage performance in a hybrid role based at Ashford Common WTW. You will work across Netbase, PI Vision, and Salesforce, coordinating with field resources to drive improvements.

The role requires strong communication, analytical skills, and a willingness to learn within Thames Water. Hybrid working pattern is 36 hours per week, with a base location in Ashford.

Qualifications

• Strong communication with internal and external stakeholders.
• Good analytical and problem-solving abilities.
• Desire to learn and develop within Thames Water.

Responsibilities

• Monitor daily leakage performance in the assigned area and raise work to resolve issues.
• Follow targeting process to support effective leakage detection and contractor performance.
• Create and assign campaign packs to leakage detection partners for performance management.
• Raise and report district meter and commercial logger faults to maintain DMA availability.
• Collaborate with Leakage Engineer to identify improvements and flag data anomalies.
• Support data quality by maintaining accurate system information, including DMA targets and network data.
• Provide occasional cover for the Leakage Optimisation Engineer and support wider team.

Skills

Communication skills

Analytical skills

Problem solving

Willingness to learn

Job description

Thames Water is seeking a Leakage Optimisation Analyst to monitor leakage performance in a hybrid role based at Ashford Common WTW. You will work across Netbase, PI Vision, and Salesforce, coordinating with field resources to drive improvements.

The role requires strong communication, analytical skills, and a willingness to learn within Thames Water. Hybrid working pattern is 36 hours per week, with a base location in Ashford.