Leadership Development & Engagement Lead

American Express Global Business Travel; Manchester; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Flexible benefits

Health insurance

Parental leave

Adoption assistance

Wellbeing resources

Travel perks

Job summary

American Express Global Business Travel in Manchester, UK is seeking a strategic leader to shape leadership development and engagement initiatives. You will drive capability insights, oversee global surveys, and translate data into actionable leadership actions.

The role requires building proposals, influencing senior stakeholders, and coordinating cross-border programs with HR, technology, and partners. You'll partner on talent development, continuously refresh programs, and ensure onboarding

Qualifications

• Experience in leadership development, engagement, or talent roles within a large, cross-border organization.
• Hands-on experience designing, delivering, and acting on colleague engagement surveys.
• Program and project management experience, with the ability to run multiple large initiatives at once.
• Strategic thinking on leadership capability and organizational engagement.
• Consulting and influencing skills, especially with senior stakeholders.
• Technical and data know-how, including survey platforms, dashboards, and reporting.
• Strong communication and presentation skills.
• A talent for building relationships and networks.
• A highly organized, detail-oriented approach.
• Comfort working without direct reports in a flexible, collaborative environment.

Responsibilities

• Set the strategic direction for leadership development and spot capability gaps across the business
• Support top talent development programs and our existing leadership and colleague programs
• Bring best practice and fresh ideas to our leadership solutions
• Build program proposals and present them to senior stakeholders
• Own our colleague engagement strategy from end to end, including the bi-annual survey and onboarding and exit surveys
• Lead survey design, delivery, and governance around the world, working with HR, technology, and external providers
• Turn survey results into clear, actionable insights for leaders and HR teams, and keep improving our methodology
• Link engagement results to leadership performance, and show where leadership investment will make the biggest difference
• Flex across colleague and talent development work as priorities shift, including facilitating sessions and supporting programs

Skills

Leadership development

Engagement

Talent management

Survey design

Stakeholder influence

Program management

Data and analytics

Communication

Relationship building

Flexible work environment

Job description

What You´ll Do

• Set the strategic direction for leadership development and spot capability gaps across the business
• Support top talent development programs and our existing leadership and colleague programs
• Bring best practice and fresh ideas to our leadership solutions
• Build program proposals and present them to senior stakeholders
• Own our colleague engagement strategy from end to end, including the bi-annual survey and onboarding and exit surveys
• Lead survey design, delivery, and governance around the world, working with HR, technology, and external providers
• Turn survey results into clear, actionable insights for leaders and HR teams, and keep improving our methodology
• Link engagement results to leadership performance, and show where leadership investment will make the biggest difference
• Flex across colleague and talent development work as priorities shift, including facilitating sessions and supporting programs

What We´re Looking For

• Experience in leadership development, engagement, or talent roles within a large, cross-border organization.
• Hands-on experience designing, delivering, and acting on colleague engagement surveys
• Program and project management experience, with the ability to run multiple large initiatives at once
• Strategic thinking on leadership capability and organizational engagement
• Consulting and influencing skills, especially with senior stakeholders
• Technical and data know-how, including survey platforms, dashboards, and reporting
• Strong communication and presentation skills
• A talent for building relationships and networks
• A highly organized, detail-oriented approach
• Comfort working without direct reports in a flexible, collaborative environment

Location Manchester, United Kingdom

The #TeamGBT Experience Work and life

• Flexible benefits are tailored to each country and start the day you do.
• These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about "checking every box;" please apply anyway. You may be exactly the person we’re looking for!