Leadership & Business Senior Learning Specialist

QA Ltd; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

QA Ltd in London is seeking a Leadership Senior Learning Specialist to design, develop and deliver engaging leadership and professional skills learning experiences that transform performance and enable measurable impact in the workplace.

You’ll work with managers to senior leaders, delivering interactive programmes virtually and in-person, and contribute to expanding QA's leadership portfolio with cutting-edge content on AI leadership, change, coaching, resilience and personal effectiveness.

Qualifications

• Outstanding facilitation, coaching and presentation skills.
• Experience delivering behavioural and leadership learning to audiences from early-career to senior executives.
• Proven expertise in designing engaging learning solutions that deliver measurable business outcomes.
• A strong understanding of instructional design methodologies.

Responsibilities

• Deliver outstanding learning experiences.
• Facilitate leadership and professional skills programmes virtually and face-to-face.
• Create engaging, inclusive and practice-rich learning environments.
• Enable learners to apply new skills through coaching, reflection, discussion and action planning.
• Adapt delivery styles to suit diverse learner groups and organisational contexts.
• Create learner-centred courseware and resources aligned to client needs and business outcomes.
• Design workshops, masterclasses, modular programmes and action learning experiences.
• Apply adult learning principles and modern instructional design approaches.
• Develop programmes that create behavioural change and workplace impact.
• Act as a trusted SME across AI Leadership, Communication Skills, Personal Effectiveness, Coaching, Business Relationships, Management & Leadership, Sales and Influence
• Support colleagues and clients with expert insight and guidance.
• Contribute to the evolution of QA's leadership portfolio.
• Drive Quality and Continuous Improvement
• Collaborate and Influence
• Build strong relationships with clients and colleagues.

Skills

Facilitation

Coaching

Presentation skills

Stakeholder management

Leadership development

Adult learning principles

Education

ILM Level 5-7

CIPD Learning & Development

EMCC or ICF coaching accreditation

Emergenetics accreditation

Degree or equivalent in relevant discipline

Job description

About The Role

Leadership & Business Senior Learning Specialist

Inspire Leaders. Transform Performance. Shape the Future of Skills.

Location:

London / Hybrid

Delivery:

Primarily Virtual, with delivery from QA centres and client sites as required

Department:

Learning

Grade:

DG4

Reporting to:

Delivery Manager

This role involves occasional delivery across multiple time zones and may require international travel when necessary. Flexibility to deliver training outside standard working hours is required to meet business and client needs. Where training delivery is scheduled during evening or night-time hours, compensation will be provided in accordance with company policy.

Join QA and Help Build the Skills That Power Tomorrow's Organisations

At QA, we believe the organisations that succeed are those that can learn, adapt and apply new skills faster than their competition.

As the UK's largest tech training company and one of the fastest-growing learning businesses in the US, we partner with 96% of the FTSE and many of the world's leading organisations to develop the skills that drive transformation.

We're looking for an exceptional Leadership Senior Learning Specialist to join our growing Leadership & Business trainer team. If you're passionate about developing people, enabling behavioural change, and helping leaders thrive in an AI-enabled world, we'd love to hear from you.

About The Role

This is more than a trainer role.

As a recognised expert in leadership and professional skills, you'll design, develop and deliver engaging learning experiences that enable learners to build confidence, capability and measurable impact in the workplace.

You’ll work with everyone from aspiring managers to senior leaders, facilitating highly interactive programmes that bring leadership concepts to life and help learners translate new skills into meaningful action.

Alongside delivery, you'll contribute to the development of our leadership portfolio, helping shape innovative programmes that address today's organisational challenges, including AI leadership, communication, coaching, resilience, personal effectiveness and change.

What You'll Be Doing

• Deliver Outstanding Learning Experiences
• Facilitate high-impact leadership and professional skills programmes virtually and face-to-face.
• Create engaging, inclusive and practice-rich learning environments.
• Enable learners to apply new skills through coaching, reflection, discussion and action planning.
• Adapt delivery styles to suit diverse learner groups and organisational contexts.
• Create learner-centred courseware and resources aligned to client needs and business outcomes.
• Design workshops, masterclasses, modular programmes and action learning experiences.
• Apply adult learning principles and modern instructional design approaches.
• Develop programmes that create genuine behavioural change and workplace impact.
• Act as a trusted SME across areas including:
• AI Leadership, Communication Skills, Personal Effectiveness, Coaching, Business Relationships, Management & Leadership, Sales and Influence
• Support colleagues and clients with expert insight and guidance.
• Contribute to the continuous evolution of QA's leadership portfolio.
• Drive Quality and Continuous Improvement
• Consistently achieve Trainer Satisfaction Scores (TSAT) of 92% or above.
• Participate in trainer observations and coaching activities.
• Conduct peer reviews and provide constructive developmental feedback.
• Use learner feedback and performance data to continuously improve programmes.
• Collaborate and Influence
• Build strong relationships with clients, stakeholders and internal teams.
• Work cross-functionally to ensure an exceptional learner experience.
• Contribute positively to team initiatives, knowledge sharing and continuous improvement activities.

What We're Looking For

• You’ll bring a strong track record of designing and delivering impactful leadership and professional skills learning programmes.

You'll Have

• Outstanding facilitation, coaching and presentation skills.
• Experience delivering behavioural and leadership learning to audiences ranging from early-career professionals through to senior executives.
• Proven expertise in designing engaging learning solutions that deliver measurable business outcomes.
• A strong understanding of adult learning principles and instructional design methodologies.
• Excellent stakeholder management skills and the ability to quickly build credibility.
• Passion for leadership development and helping people perform at their best.
• Curiosity and enthusiasm for AI and the opportunities it presents for leaders and organisations.

We’re Particularly Interested In Candidates With

• ILM Level 5-7 qualifications
• CIPD Learning & Development qualifications
• EMCC or ICF coaching accreditation
• Emergenetics accreditation
• A degree (or equivalent experience) in a relevant discipline such as Organisational Psychology, Business, Coaching or HRD

What Success Looks Like

You'll be someone who:

• Delivers exceptional learner experiences consistently.
• Creates engaging and innovative learning solutions.
• Drives behavioural change and workplace application.
• Receives outstanding learner feedback.
• Builds trusted relationships with clients and colleagues.
• Stays at the forefront of leadership, learning and AI trends.